Business Analyst

Festina Finance; Amsterdam; On-site; EUR 55,000 - 85,000; Full time

Job summary

Festina Finance in Amsterdam is seeking a hands‑on Business Analyst to translate business needs into clear system requirements for complex Dutch pension products. You will support platform implementations and collaborate with customers, domain experts, and IT teams across Europe.

You thrive in a hybrid, international setting, bridging business and IT to shape system behaviour and configurations used by major pension providers.

Qualifications

• Must-have Dutch Life & Pension industry knowledge.
• Fluent Dutch; comfortable working in English.
• Experience with IT implementation projects or change management.
• Solid understanding of pension products, processes, and events.
• Analytical mindset with the ability to simplify complexity.
• Creative approach to business process modelling.
• A somewhat technical mindset — able to understand and contribute to configuration.
• Proactive, collaborative, and comfortable working in a distributed team.
• Regular collaboration with customers across the Netherlands.
• Work in international teams across multiple locations.

Responsibilities

• Translate business needs into functional and system specifications.
• Analyse pension products, processes, and events for correct system behaviour.
• Support Life & Pension system implementations and change initiatives.
• Participate in business process modelling and contribute to solution design.
• Work with system configuration and understand technical implications.
• Collaborate with customers, domain experts, and internal teams.
• Align across teams and locations, building international relationships.

Skills

Dutch Life & Pension domain knowledge

Dutch fluency

English proficiency

IT implementation / change management

Pension products knowledge

Analytical mindset

Process modelling

Configuration awareness

Proactive / collaborative

Cross-country collaboration

International teamwork

Job description

Help shape the future of pension administration - Join a company transforming the Dutch pension landscape.

Festina Finance is modernising how Life & Pension administration is delivered across Europe. With a strong presence in Denmark and the Netherlands, we are implementing our platform at two of the largest pension administrators in the Dutch market.

To support this growth, we are expanding our local team in Amsterdam and looking for a Business Analyst who wants to work hands‑on with complex pension products, system implementations, and international collaboration.

About the role

As a Business Analyst, you will work closely with customers, domain experts, and development teams to translate business needs into clear system requirements. You will be involved throughout the implementation process — from understanding pension products and events to shaping system behaviour and supporting configuration.

You enjoy working with complexity, take ownership of your tasks, and feel comfortable navigating between business and IT. You thrive in a role where you collaborate across countries and contribute to solutions used by major pension providers.

What you will work on

Analysis & requirements

• Understand and translate business requirements into functional and system specifications
• Analyse pension products, processes, and events to ensure correct system behaviour
• Support Life & Pension system implementations and change initiatives
• Participate in business process modelling and contribute to solution design
• Work with system configuration and understand the technical implications of requirements
• Work closely with customers, domain experts, and internal teams
• Align across teams and locations, building strong professional relationships internationally

What you bring

• Strong knowledge of the Dutch Life & Pension industry (must-have)
• Fluency in Dutch and comfortable working in English
• Experience with IT implementation projects or change management
• Solid understanding of pension products, processes, and events
• Analytical mindset with the ability to simplify complexity
• Creative approach to business process modelling
• A somewhat technical mindset — able to understand and contribute to configuration
• Proactive, collaborative, and comfortable working in a distributed team
• Regular collaboration with customers across the Netherlands
• Work in international teams across multiple locations

In short - why this role, and why Festina

This role is for someone who wants to work hands‑on with complex Dutch pension products and influence how modern pension administration is implemented in practice. You will be the link between business and IT, work closely with major Dutch pension providers, and help shape how our platform supports their processes.

At Festina Finance, you join a fast‑growing company with a flat structure, short decision lines, and real responsibility from day one. You work with a modern platform used by leading European providers, collaborate with skilled colleagues across countries, and have direct impact on the solutions we deliver. We value initiative, clear communication, and teamwork and your ideas will be heard.

We expect you to challenge us, just as we challenge the industry. In return, we offer a dynamic and flexible workplace where professional growth and teamwork are central.