Brand Ambassador & Style Advisor

PVH Corp.; Lelystad; On-site; EUR 21,000 - 30,000; Full time

Job summary

PVH Corp.'s Calvin Klein stores in the Netherlands are seeking a Sales Associate to deliver outstanding customer service, build relationships and represent the brand with energy and authenticity.

You will assist customers, assemble outfits, explain product features and contribute to store KPIs while maintaining presentation and organization. Previous experience in hospitality or retail is valued, and you should adapt quickly in a fast-paced environment.

Qualifications

• Previous experience in hospitality or retail.
• Strong communication and relationship-building skills.
• Ability to work in a team and celebrate others' contributions.
• Able to adapt to change and work at pace.
• Energetic and authentic with a visible shop-floor presence.
• Can-do attitude with initiative to find in-store solutions.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Be the first point of contact for authorising discounts and resolving customer queries.
• Act as a brand ambassador with in-depth product knowledge.
• Build and maintain professional relationships with customers.
• Outfit building for customers and make product recommendations.
• Assess customer needs and provide information on product features.
• Drive store KPIs and suggest improvements.
• Maintain shop and stock room presentation and organization.

Skills

Customer service

Communication

Team spirit

Adaptability

Presence on shop floor

Job description

PVH Corp.'s Calvin Klein stores in the Netherlands are seeking a Sales Associate to deliver outstanding customer service, build relationships and represent the brand with energy and authenticity.

You will assist customers, assemble outfits, explain product features and contribute to store KPIs while maintaining presentation and organization. Previous experience in hospitality or retail is valued, and you should adapt quickly in a fast-paced environment.