Branch Manager (m/v/d)

Flink; Arnhem; On-site; EUR 35,712 - 43,524; Full time

Benefits offered by this job

Flexible employer

Bonus opportunity up to 12%

20% off Flink groceries

Job summary

Join Flink in Arnhem as a Hub Manager, where you'll optimise hub operations and lead a team of shift leads. This role involves ensuring efficient picking, packing, and delivery while maintaining high customer satisfaction levels.

Ideal candidates have over 3 years in operational roles, excelling in team management and coaching. The role offers a competitive salary between €3200 and €3900 per month within a dynamic start-up environment with opportunities for growth and impact.

Qualifications

• At least 3 years of experience in an operational role.
• Proven experience in managing teams and delivering feedback.
• Ability to work in a fast-paced and dynamic environment.

Responsibilities

• Manage and optimise the operational flow of the hub.
• Lead, coach, and inspire a team of shift leads.
• Ensure high customer experience and timely order processing.
• Recruit, onboard, and train new pickers and riders.
• Maintain schedules for operational staff.
• Foster a motivating and collaborative environment.

Skills

Team management

Process optimisation

Coaching

Fluent in English

Collaborative work

Job description

Company Description

Are you an experienced leader with a passion for optimizing operations and managing teams? At Flink we’re always looking for exceptional talent to help drive our growth and deliver outstanding service. To support this, we’re building a talent pool for potential future Hub Manager positions and we’d love to hear from you! We offer a competitive salary based on experience, and a range of fantastic Flink benefits, including 20% off your own Flink groceries. By joining our pool, you’ll receive quarterly updates on our operations and you’ll be the first to know once a position becomes available. Once a position opens, we will reach out to you to discuss the opportunity further. In the meantime, please let us know your preferred province, so we can match you with the perfect location when a role goes live. Take the next step in your career with Flink - we look forward to connecting with you.

Job Description

• Manage and optimise the operational flow of the hub, ensuring the picking, packing, and delivery processes are efficient and meet customer expectations.
• Lead, coach, and inspire a team of 3-5 shift leads, providing guidance and support to ensure high performance and engagement.
• Ensure that the customer experience is always top-notch, making sure orders are processed correctly and delivered on time.
• Recruit, onboard, and train new pickers and riders, ensuring they are equipped to perform their roles efficiently and safely.
• Manage and maintain the schedule for pickers, riders, and shift leads, ensuring proper coverage for all shifts while keeping operations running smoothly.
• Foster an inspiring, motivating, and collaborative environment where everyone feels supported and driven to succeed.

Qualifications

• You have at least 3 years of experience in an operational role, with a focus on process optimisation and team management.
• You have experience managing a team, with strong skills in coaching, developing talent, and providing feedback.
• You love structure and thrive in optimising processes to ensure everything runs like clockwork.
• You’re comfortable in a fast-paced, dynamic environment where priorities shift quickly and efficiency is key.
• You believe that success is a team effort and enjoy working collaboratively to achieve goals.
• You are fluent in English; Dutch is a plus.
• You are available to work fulltime.

Additional Information

• A salary between €3200 and €3900 per month.
• A start-up environment with growth opportunities.
• An environment where you have a lot of impact and your ideas immediately come to fruition.
• A young and dynamic team.
• A flexible employer.
• Based on performance, there is an opportunity to earn a bonus of up to 12% of your salary.

Flink evaluates all applicants based on competencies and work experience, without considering age, gender, origin, sexual preference or religion.