Boat Service Advisor: Accelerate Repairs & Delight Customers

SkipperBud's; Rijswijk; On-site; EUR 30,000 - 45,000; Full time

Job summary

A marine service company in Rijswijk seeks a Service Advisor to support the Service Manager and ensure high customer satisfaction. This role involves coordinating service tasks, managing work orders, and directly assisting customers with their needs. Ideal candidates should have strong customer service skills and the ability to communicate effectively, ensuring that all repair tasks are efficiently completed and documented. Flexibility and organizational abilities are crucial for success in this dynamic environment.

Qualifications

• Experience in customer service and handling service-related tasks.
• Ability to follow instructions and complete tasks on time.
• Strong organizational skills.

Responsibilities

• Assist Service Manager in day-to-day operations and scheduling.
• Use service tools to manage work orders efficiently.
• Ensure customer satisfaction through effective communication and follow-up.

Skills

Customer service skills

Effective communication

Time management

Problem-solving abilities

Scheduling skills

Tools

Service Scheduler

Job description

A marine service company in Rijswijk seeks a Service Advisor to support the Service Manager and ensure high customer satisfaction. This role involves coordinating service tasks, managing work orders, and directly assisting customers with their needs. Ideal candidates should have strong customer service skills and the ability to communicate effectively, ensuring that all repair tasks are efficiently completed and documented. Flexibility and organizational abilities are crucial for success in this dynamic environment.