AV Applications Engineer | Dutch & English

Undutchables; Amersfoort; On-site; EUR 32,000 - 52,000; Full time

Job summary

Undutchables is seeking a technically skilled support specialist to assist resellers and end-users with phone and on-site troubleshooting in a hardware-focused role.

You will supply product specifications, conduct on-site testing, train partners, nurture relationships, and contribute to sales efforts by identifying improvements and new product ideas.

Responsibilities

• Provide phone support for troubleshooting to resellers and end-users.
• Operate with a hardware/electronics focus rather than software.
• Supply detailed product specifications to resellers and end-users.
• Conduct on-site testing to diagnose and resolve technical challenges.
• Propose creative ideas for new products and enhancements.
• Create and sustain positive relationships with resellers and end-users.
• Train colleagues and resellers on product usage and features.
• Handle sales-related duties.

Skills

Phone support

Hardware focus

Product specs

On-site testing

Product ideation

Relationship building

Training

Sales duties

Job description

• Provide phone support for troubleshooting to resellers and end-users.
• The role is more related to the hardware / electronics side and not software
• Supply detailed product specifications for resellers and end-users.
• Conduct thorough testing to diagnose and resolve technical challenges on-site.
• Propose creative ideas for new products and enhancements to existing ones.
• Creating and sustaining positive relationships with resellers and end-users.
• Train colleagues and resellers on product usage and features.
• Sales-related duties.