Audiology Performance Coach: Regional Field Support

Specsavers; Netherlands; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Supportive team

Flexible working environment

Training and development opportunities

Opportunity to influence stores & ops

Friendly, collaborative culture

Competitive salary + pension

Impactful work in eye and hearing care

Job summary

Specsavers Netherlands in Maarssen is seeking a Clinical Performance Consultant Audiology to bolster clinical and commercial performance across the southern Netherlands. You will coach audiciens, conduct quality audits, and translate insights into practical actions.

You’ll work field-based or from home, with about one day per week at the Maarssen office, collaborating with the Professional Advancement Audiology team to drive development and growth.

Qualifications

• Several years of experience as an StAr certified audicien.
• A natural ability to coach and communicate effectively with different audiences.
• A confident understanding of KPIs and how to turn them into practical store actions.
• A collaborative mindset and experience working cross-functionally.
• A thoughtful, professional way of working, with the ability to read situations well, understand different perspectives, and adapt your approach to what is needed in stores, teams, and the wider organisation.
• Fluency in Dutch and English, both spoken and written.

Responsibilities

• Work closely with the retail team to define which stores need support and coaching.
• Conduct quality audits in stores and follow up with audiciens as needed.
• Use clinical KPIs to proactively identify and support areas of improvement.
• Be an expert in the customer journey and agenda management, helping audiciens identify blockers and recommend solutions.
• Take part in projects that support professional development and business growth.
• Build a strong understanding of our Specsavers partnership model, store operations, and the needs of our audiology professionals, so your support is both clinically strong and commercially relevant.

Skills

StAr certified audicien

Coaching & communication

KPI analysis

Cross-functional collaboration

Dutch & English fluent

Job description

Specsavers Netherlands in Maarssen is seeking a Clinical Performance Consultant Audiology to bolster clinical and commercial performance across the southern Netherlands. You will coach audiciens, conduct quality audits, and translate insights into practical actions.

You’ll work field-based or from home, with about one day per week at the Maarssen office, collaborating with the Professional Advancement Audiology team to drive development and growth.