Associate Store Leader, Amsterdam

ON.com LLC; Amsterdam; Hybrid; EUR 41,000 - 52,000; Full time

Job summary

ON.com LLC is seeking a seasoned retail leader to drive store operations, inventory controls, and team development across our growing retail network. You will work with regional management and store leadership to implement initiatives, manage change, and deliver strong customer experiences.

The role requires a hands-on operator with proven project management skills, a growth mindset, and the ability to build high-performing teams in a fast-paced environment.

Qualifications

• 5+ years of retail experience, preferably in sports or active lifestyle sectors.
• Experience managing projects from start to finish with cross-functional teams.
• Entrepreneurial growth mindset with willingness to challenge the status quo.
• Strong organizational skills and attention to detail.
• Proven ability to lead and develop high-performing teams.
• Adept at problem-solving in fast-paced environments.

Responsibilities

• Drive and support retail initiatives to improve store operations.
• Oversee inventory management, stock counts, and BoH development.
• Lead recruitment, onboarding, and performance management of store staff.
• Coordinate visual change-outs and in-store trainings with the training lead.
• Develop and implement action plans to enhance team engagement and performance.

Skills

Retail management

Project management

Cross-functional coordination

Entrepreneurial mindset

Organizational skills

Team development

Job description

In this role, you will play a pivotal role in driving and supporting retail initiatives to enhance operational excellence within our retail stores. Collaborating closely with regional retail management and store leadership, you will be integral to our growth as we expand our retail presence. Your responsibilities will include team development and performance management, overseeing inventory management, leading change management efforts, and crafting effective communications, SOP accountability, and other essential content. This position offers the opportunity to shape and build our retail landscape, setting a strong foundation for the future. Join us to make a significant impact and grow with us in this dynamic and exciting journey

Your Mission

• Ensure optimal stock levels and inventory accuracy by proactively monitoring sell-through rates and product flow strategy in store.
• Ensure smooth transitions by planning visual change-outs in advance and addressing any visual updates for sell through optimization on a daily basis.
• Oversee all talent-related matters including time tracking, payroll, absence, conduct, and performance.
• Ensure effective in-store training delivered by the training lead.
• Implement development plans for team leads to support their professional growth and performance.
• Lead recruitment for lead advisors and advisors, and deliver a strong onboarding process for new all hires.
• Ensure optimum team coverage by creating and managing schedules.
• Implement action plans to maintain high team engagement based on feedback from engagement surveys.
• Maintain high stock accuracy and operational efficiency through effective BoH strategies.
• Lead the development and management of the BoH team.
• Ensure smooth transportation of products in collaboration with the product operations team.
• Oversee stock counts, managing all aspects from preparation to investigation of discrepancies.
• The Team Spirit: Foster a collaborative and positive team environment.
• The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.
• The Explorer Spirit: Embrace new ideas and initiatives to drive store success.
• The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.

Your story

• You have 5+ years of relevant work experience in retail, with experience in the sports industry being a plus.
• You have strong experience in project management, coordinating cross-functional teams from start to finish.
• You possess an entrepreneurial growth mindset, eager to challenge the status quo with an appetite for relentless improvement.
• You have strong organizational skills and attention to detail
• You have a proven ability to lead and develop high-performing teams.
• You are adept at problem-solving and decision-making in a fast-paced environment.

About the Team

In this role, you will support the fastest-growing global sports brand in expanding and optimizing its retail store operations. Working alongside Retail Operations, Retail Tech, Retail Training, and the global DTC Retail team, you will elevate store processes and drive operational excellence. You will collaborate with store teams to manage and communicate store workload across departments, steer special projects, ensure smooth technical operations, and implement omni-channel opportunities in our retail stores. Join us to shape the future of our retail landscape and contribute to our continued success.

Everyone's very proud to work here. Everyone wants to grow in the company and we always treat each other the way we want to treat our customers. We do everything we can to make sure that we spread that passion. When a customer comes in, we're working to build that relationship right away.

What we offer

The base salary for this position is €41,000-€52,000. Individual compensation offers will be calculated pro-rata, and may vary based on pre-determined, objective assessment criteria for the role.

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.