Assistant Store Manager

Suitsupply; Groningen; On-site; EUR 33,000 - 42,000; Full time

Benefits offered by this job

Lucrative bonus structure

Top-of-the-line training program

Clothing allowance for each new season

Generous employee discount

Opportunity to travel to other stores

Job summary

Suitsupply in Groningen, Netherlands, is seeking an Assistant Store Manager to support the Store Manager in driving sales and delivering an exceptional customer experience. You will lead a professional team, uphold visual standards, and collaborate with training and HR to continuously improve performance.

The role requires leadership, customer service excellence, and flexible hours including nights, weekends, and holidays.

Qualifications

• Previous experience in management, sales, hospitality, and/or service.
• Exceptional customer service/clienteling skills.
• Strong leadership skills, able to coach/motivate team.
• Professional verbal and written communication skills.
• Flexible work schedule including nights, weekends, and holidays.

Responsibilities

• Lead and develop a professional store team to achieve company goals and improve objectives.
• Collaborate with training teams to develop a gold standard team.
• Establish weekly/monthly objectives for the team.
• Ensure professional appearance and highest level of customer service to drive sales.
• Ensure merchandise is displayed per visual guidelines.
• Collaborate with store support departments to utilize resources.
• Align with HR on policies and development planning for store team.
• Perform other duties assigned by Store Manager.

Skills

Leadership

Customer service

Sales

Communication skills

Team coaching

Job description

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Support the Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by Store Manager

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skillsFlexible work schedule, including nights, weekends, and holidays

What you will get:

• Competitive salary between €3,000-€3,800 per month for a full-time contract, plus a lucrative bonus structure.
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad