Assistant Store Manager

SUIT SUPPLY; Groningen; On-site; EUR 33,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Training program

Clothing allowance

Employee discount

Travel to stores abroad

Job summary

SUIT SUPPLY is seeking an Assistant Store Manager in Groningen to support the Store Manager in achieving sales and service targets while upholding best practices for store operations. You will help drive a high-performing team and ensure an excellent customer and colleague experience.

The role requires leadership, strong customer service, and flexibility to work nights, weekends, and holidays. Expect competitive pay, a strong training program, clothing allowance, and employee discounts as part

Qualifications

• Management, sales, hospitality and/or service experience.
• Exceptional customer service/clienteling skills.
• Strong leadership and coaching ability.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Support the Store Manager to lead and develop a professional store team to achieve goals.
• Collaborate with training teams to develop a gold standard team.
• Establish weekly/monthly objectives for the team.
• Ensure employees present professionally and deliver high level customer service.
• Ensure merchandise is displayed per visual guidelines.
• Collaborate with store support departments to utilize company resources.
• Align with HR on policies and development plans.
• Perform other duties assigned by Store Manager.

Skills

Leadership

Customer service

Sales experience

Communication

Flexibility

Job description

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Support the Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by Store Manager

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get:

• Competitive salary between €3,000-€3,800 per month for a full-time contract, plus a lucrative bonus structure.
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad