Assistant Manager - Kalverstraat, Abercrombie & Fitch

Abercrombie & Fitch Co.; Amsterdam; Hybrid; EUR 32,000 - 40,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Definite Contract

Merchandise Discount

Meal tickets

Commuter Allowance

Volunteer Day

Associate Assistance Program

Training & Development Opportunities

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations and people leadership in our Amsterdam store. You will drive sales, supervise daily routines, and coach a diverse team to deliver outstanding customer service.

The role emphasizes floorset updates, product knowledge, and culture leadership. The ability to recruit, train, and engage teammates is essential for internal growth within the organization.

Qualifications

• Bachelor's degree or 1 year of supervisory experience in a customer-facing role.
• CEFR B2 Fluency in English and Dutch.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and a strong work ethic.
• Strong communication and interpersonal skills.
• Team-building and coaching ability.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets & inventory control.
• Operate Register/ POS systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Company Values.

Skills

Supervisory experience

Customer service

Bilingual English/Dutch

Education

Bachelor's degree

Job description

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What It Takes

• Bachelors Degree OR one year of supervisory experience in a customer-facing role CEFR B2 Fluency in English & Dutch, required.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

What You’ll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Definite Contract and Indefinite Contract*
• Merchandise Discount
• Meal tickets**
• Commuter Allowance
• Paid Volunteer Day per Year, allowing you to give back to your community
• Associate Assistance Program
• Training and Development Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU
• *Indefinite contract is available after two definite contracts of 90 and 180 days
• **Dependent upon shift scheduling

Compensation

The starting rate for this position is36,000.00€ annually (i.e., the recruiting pay range for this position is 36,000.00€ - 36,000.00€ annually). The starting rate and range may be modified in the future.

Eligibility and Compliance

Any job offers for this role could be subject to applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Equal Opportunity Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here.