Area Operations Manager, Logistics & Quality

Amazon Inc.; Valkenswaard; On-site; EUR 70,000 - 98,000; Full time

Job summary

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking a Delivery Station Manager to lead daily inventory control, quality assurance and capacity planning within the warehouse. You will supervise an hourly workforce and partner with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet service goals.

The role emphasizes hands-on leadership, safety, cost control and continuous improvement, using KPI data to optimize workflows and reduce waste.

Qualifications

• 1+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Responsibilities

• Create balance between “Work hard” and “Have fun” with associates under scope
• Internal audits execution, ensure the team execution to accomplish the business goals
• Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day‑to‑day operations
• Assist in the development, documentation, deployment and monitoring the key business processes which support all internal processes of AMZL Mexico.
• Follow up and dive deep the KPIs of operations within the delivery station, implement and develop the delivery station’s workflow and metrics according to the standard work and book of processes, to achieve year‑over‑year improvements.
• Actively supports and promotes organization change.
• Measure drivers’ performance, discipline and customer experience service, processes Mapping activities, implement change and/or develop new processes as required to provide ability to better service Amazon customers, focus on reducing cost.

Skills

People management

Operations management

Lean techniques

Performance metrics

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking a Delivery Station Manager to lead daily inventory control, quality assurance and capacity planning within the warehouse. You will supervise an hourly workforce and partner with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet service goals.

The role emphasizes hands-on leadership, safety, cost control and continuous improvement, using KPI data to optimize workflows and reduce waste.