Application Specialist

Semplor; Eindhoven; Hybrid; EUR 52,000 - 76,000; Full time

Job summary

Semplor in Eindhoven, Netherlands, seeks an Application Specialist with SEM expertise to support pre-sales, training, and application development for tabletop SEM systems. The role focuses on developing imaging workflows, delivering demonstrations, and enabling customers to maximize instrument capabilities.

You will train customers and distributors, create application notes, and collaborate closely with R&D to relay field feedback for product enhancements. Travel to customer sites is expected.

Qualifications

• Bachelor’s or Master’s in a relevant field such as materials science, physics, biology, or related discipline.
• Demonstrable experience in operating and working with Scanning Electron Microscopes (SEM).
• Familiarity with tabletop SEM systems is a significant advantage.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Customer-centric mindset with a commitment to delivering exceptional support.
• Willingness to travel for customer visits and technical support.
• Proficiency in data analysis and relevant software tools.
• Attention to detail and precision.
• Competitive compensation and benefits package.
• Opportunities for professional growth within a dynamic company.
• Interaction with cutting-edge SEM technology.

Responsibilities

• Applications development with customers to tailor imaging techniques and workflows.
• Conduct product demonstrations and data-based analyses for prospective customers.
• Deliver comprehensive training to customers and distributors on Tabletop SEM systems.
• Create and maintain application notes, user manuals, and documentation.
• Collaborate with R&D and engineering teams to relay customer feedback for product improvements.

Skills

SEM operation

Tabletop SEM

Analytical skills

Communication

Customer-focused

Travel willingness

Data analysis

Software tools

Education

Bachelor’s or Master’s in materials science, physics, biology or related discipline

Tools

Data analysis software

Materials science software

Job description

About Us: Semplor is a leading innovator in electron microscopy technology, specialized in tabletop Scanning Electron Microscopes (SEMs). Our cutting-edge SEM solutions are designed to bring nanoscale imaging and analysis within reach of researchers and industry professionals. Our mission is to make SEM accessible for anyone, everywhere.

Job Description: We are seeking a skilled and motivated Application Specialist with expertise in Scanning Electron Microscopy (SEM) to join our dynamic team in Eindhoven, Netherlands. As an Application Specialist at Semplor, you will be a key player in providing pre-sales support, training, and application expertise to our customers. Your role will be crucial in ensuring that users maximize the potential of our tabletop SEM systems.

Your responsibilities

Applications Development: Collaborate with customers to develop and fine-tune imaging techniques and analytical workflows, tailored to their specific research, quality control, or industrial needs.

Technical Demonstrations: Conduct product demonstrations for prospective customers, showcasing the capabilities and advantages of our SEM technology. Image and analyze specimens and create job reports for prospective customers.

Training: Deliver comprehensive training to customers and our distributors, ensuring they have the knowledge and skills required to operate the Tabletop SEM systems effectively.

Documentation: Create and maintain in-depth application notes, user manuals, and documentation to guide users in diverse applications, including materials science, life sciences, and beyond.

Collaboration: Collaborate closely with our R&D and engineering teams to relay feedback from customers and contribute to product enhancements and new feature development.

Qualifications

• Bachelor’s or Master’s in a relevant field, such as materials science, physics, biology, or a related discipline.
• Demonstrable experience in operating and working with Scanning Electron Microscopes (SEM).
• Familiarity with tabletop SEM systems is a significant advantage.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• A customer-centric mindset with a commitment to delivering exceptional support.
• Willingness to travel as necessary for customer visits and technical support.
• Proficiency in data analysis and relevant software tools.
• Attention to detail and a dedication to quality and precision.
• Competitive compensation and benefits package.
• Opportunities for professional growth and development within a dynamic and innovative company.
• Interaction with cutting-edge technology and the latest advancements in SEM.
• An engaging work environment with a team passionate about making advancements in microscopy.