Application Engineer/ Administrator

Arhs Group; Den Haag; On-site; EUR 90,000 - 130,000; Full time

Job summary

Arηs Group, part of Accenture, seeks experienced ICT Operations professionals to manage installation, configuration and administration of applications across environments. You will monitor performance, tune services, and handle incident/change/release management while expanding the technical knowledge base for ICT Operations.

Ideal candidates have extensive IT infra experience, especially in microservices, containers and Elasticsearch, plus scripting skills and familiarity with ITIL practices.

Qualifications

• Bachelor's degree and 10+ years in IT infra.
• 6+ years in mid/large IT infrastructure: deployment, support & maintenance of apps.
• 5+ years in application administration.
• 2+ years with micro-services, container orchestration and Docker/Kubernetes.
• 2+ years administering Elasticsearch.
• 5+ years with enterprise Windows or Linux servers.
• Knowledge of deploying and administering Elasticsearch clusters.
• Knowledge of Kubernetes, Helm, Docker, Rancher.
• Knowledge of Puppet, Ansible, Chocolatey.
• Shell and/or PowerShell scripting.
• ITIL incident, change and release management experience.

Responsibilities

• Application installation, configuration and administration in production and non-production environments.
• Application monitoring, performance tuning and continuous improvement of service quality.
• Applications support and maintenance: incident, change, release and problem resolution.
• Writing and validating procedures manuals, troubleshooting guides, backups and restores.
• Automating administrative procedures and providing docs for installation and support.
• Contributing to knowledge base for ICT Operations activities.
• Reporting on application availability, performance, capacity and usage.

Skills

Microservices

Container orchestration

Docker

Kubernetes

Rancher

Helm charts

Puppet

Ansible

Chocolatey

Shell scripting

PowerShell scripting

ITIL

Elasticsearch

Windows/Linux server

MS SQL

PostgreSQL

Education

Bachelor's degree

Tools

Docker

Kubernetes

Helm charts

Rancher

Puppet

Ansible

Chocolatey

Elasticsearch

Job description

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.
Arηs Group was acquired by Accenture in July 2024.

Job Description

• Application installation, configuration and administration in production and non-production environments;
• Application monitoring, performance tuning and continuous improvement of the efficiency and quality of service;
• Applications support and maintenance activities such as incident, change, release and problem resolution;
• Writing and validating application procedures manuals, including troubleshooting guides, backup and restore plans;
• Automating administrative procedures for recurring system administration activities and provide installation and technical support documentation where required;
• Contributing to the structuring, maintenance and development of the technical knowledge base supporting the ICT Operations activities;
• Reporting on application availability, performance, capacity and overall usage where required.

Qualifications

Mandatory:

• Bachelor's degree plus 10 year's of relevant experience.
• A minimum of 6 years of experience working as an IT professional in mid/large IT infrastructure environments, including deployment, support and maintenance of applications.
• A minimum of 5 years of experience working as an IT professional in the area of application administration
• A minimum of 2 years of experience with micro-services, container orchestration and container-based stacks such as Docker or Kubernetes
• A minimum of 2 years of experience administering and supporting Elasticsearch
• A minimum of 5 years of experience working with enterprise Microsoft or Linux server solutions
• Good knowledge of the deployment and administration of Elasticsearch clusters
• Good knowledge of micro-services, container orchestration and container-based stacks using Kubernetes, Helm charts, Docker and Rancher
• Good knowledge of configuration management concepts and technologies (e.g. Puppet, Ansible, Chocolatey)
• Good knowledge of shell and/or PowerShell scripting
• Good knowledge of ITIL, including the incident, change and release management processes

Advantageous:

• Good knowledge of DEVOPS.
• Good knowledge of relational databases (e.g. MS SQL, PostgreSQL) and how they interact with applications.
• Good knowledge of Kong API Gateway.
• Good knowledge of Public or Hybrid Cloud services and solutions (Azure or AWS)
• Certifications in the above-mentioned technologies