Analyst, Client & Business Support JCBD (one-year contract)

MBE - Netherlands; Amsterdam; Ibrido; EUR 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working

International environment

Learning & development

Pension plan

Commuting allowance

Remote working compensation

Descrizione del lavoro

MUFG Bank (Europe) N.V. in Amsterdam is seeking an Analyst, Client & Business Support for a one-year fixed-term contract. You will support onboarding, account administration and client servicing for Japanese corporate customers across Europe, the Middle East and Africa.

We offer a diverse, international environment with hybrid working, development opportunities and a generous benefits package. Fluent Japanese and English are required.

Competenze

• Bachelor's degree or equivalent professional experience in Finance, Economics or Business Administration.
• Experience in banking, financial services or corporate services.
• Fluency in Japanese and English, written and spoken.
• Experience with operational administration, process support, customer documentation and record maintenance.
• Experience in a regulated environment.

Mansioni

• Support customer onboarding, account opening, maintenance and closure in line with policies and regulations.
• Perform operational and administrative activities related to banking products and services.
• Maintain customer records and documentation to ensure data quality and compliance.
• Respond to customer and stakeholder inquiries professionally and promptly.
• Coordinate with Relationship Managers and internal teams to deliver banking services efficiently.
• Monitor processes to identify risks, issues or control weaknesses.
• Assist with management information, reports and performance data.

Conoscenze

Japanese language proficiency

English language proficiency

Banking experience

Operational administration

Regulatory knowledge

Stakeholder management

MS Office proficiency

Formazione

Bachelor's degree or equivalent

Strumenti

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Descrizione del lavoro

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Would you like to work for one of the world's largest banks in an exciting, dynamic and international environment? We are currently recruiting for an Analyst, Client & Business Support (one-year fixed‑term contract) for our Japanese Corporate Banking Division (JCBD) in Amsterdam.

About MUFG Bank (Europe) N.V.

MUFG Bank (Europe) N.V., headquartered in Amsterdam, is part of MUFG’s EMEA regional franchise. With offices in the Austria, Belgium, France, Germany, Netherlands and Spain, our teams provide clients with comprehensive financing solutions spanning Coverage & Structured Finance, Capital Markets and Transaction Banking, leveraging MUFG's global capabilities and reach to deliver bespoke solutions for our clients. For more information on MUFG Bank Europe, please visit https://www.mufgemea.com/mbe

Department Overview

The Japanese Corporate Banking Department (JCBD) provides a comprehensive range of banking and financial services to Japanese corporate customers operating across Europe, the Middle East and Africa. The department supports relationship management activities through the delivery of client administration, customer onboarding, account management and operational support services. Working closely with business, risk and support functions, the department aims to deliver high‑quality customer service while maintaining strong regulatory compliance, operational controls and risk management standards.

Your responsibilities:

• Supporting customer onboarding, account opening, account maintenance and account closure activities in accordance with internal policies and regulatory requirements.
• Performing operational and administrative activities relating to banking products and services, ensuring accuracy and timely completion.
• Maintaining customer records and documentation to ensure data quality, completeness and compliance.
• Responding to customer and stakeholder enquiries in a professional and timely manner.
• Coordinating with Relationship Managers and internal departments to facilitate the efficient delivery of banking services.
• Monitoring operational processes and identify potential risks, issues or control weaknesses.
• Supporting the preparation of management information, reports and business performance data.
• Participating in process improvement, standardisation and automation initiatives to enhance operational efficiency.
• Assisting with departmental projects, system enhancements and business change initiatives.
• Promoting knowledge sharing and best practices across the team.

Your profile:

• Bachelor's degree or equivalent professional experience, preferably in Finance, Economics, Business Administration.
• Banking, financial services or corporate services industry background.
• Demonstrated proficiency in Japanese and English, both written and spoken.
• Experience with operational administration, process support, customer documentation and record maintenance.
• Experience working within a regulated environment.
• Strong organisational and administrative skills and ability to analyse information and solve operational problems.
• Proficiency in Microsoft Excel, Microsoft Word, Microsoft PowerPoint and Microsoft Outlook.
• Ability to manage multiple priorities and meet deadlines.
• Strong stakeholder management and customer service skills.

What do we have to offer:

• A diverse and international working environment.
• Hybrid working with the option to work aboard, subject to the Remote Working Policy.
• Opportunities to learn, develop and grow your career.
• A collaborative international culture that values different perspectives and backgrounds.

Our benefits:

• (Netherlands)Gross salary based on experience and consistent with the market.
• 8% holiday allowance and 13th month payment.
• 30 vacation days per year.
• Option to buy 15 additional days.
• Commuting allowance based on annual public transport 2nd class, most economical way, or € 0,25 per km with a max of 75km one way.
• Remote working compensation.
• Mobile phone up to €800.
• Office Equipment for the home office from our provider, up to €500.
• Bicycle plan (fiscal benefit).
• Company fitness (fiscal benefit).
• Mental health workshops and budget for external courses (i.e. Dutch language classes).
• A market leading employer pension contribution rate for our defined contribution scheme.
• Training and development possibilities.

Acquisition in response to this vacancy is not appreciated.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non‑discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client‑obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them! Our Culture Principles Client Centric People Focused Listen Up. Speak Up. Innovate & Simplify Own & Execute