Amsterdam Coffee Bar General Manager - Lead & Grow

Hagen; Amsterdam; Presencial; EUR 34.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growing international brand

Career development opportunities

Supportive and ambitious team

Valued ideas and contributions

Descripción de la vacante

Hagen Amsterdam is seeking a General Manager to lead our premium coffee bar. You will take ownership of day-to-day operations, drive sales and manage staff with a focus on delivering exceptional customer experiences.

Join a growing international speciality coffee brand and lead a passionate team in Amsterdam, guiding the store to maintain high standards across service, quality and safety while developing your people and business performance.

Formación

• Previous experience as a General Manager or Store Manager, ideally within speciality coffee, hospitality or premium retail.
• Strong leadership skills with the ability to motivate and develop a team.
• Hands-on approach and willingness to support the team wherever needed.

Responsabilidades

• Oversee the daily operations of the coffee bar, ensuring high standards.
• Lead, motivate and develop your team, creating a positive working environment.
• Deliver exceptional customer service and ensure every guest has a Hagen experience.
• Manage staff scheduling, labour costs and overall operational efficiency.
• Drive sales performance and work towards achieving business targets.
• Recruitment, onboarding and training for your team.
• Maintain standards of coffee quality, presentation, cleanliness and food safety.
• Manage stock levels, ordering and waste minimisation.
• Ensure brand standards and company policies are followed.
• Collaborate with Operations to identify opportunities for growth.

Conocimientos

General Manager experience

Leadership

Operations management

Customer service

Communication

English fluent

Dutch advantageous

Descripción del empleo

Hagen Amsterdam is seeking a General Manager to lead our premium coffee bar. You will take ownership of day-to-day operations, drive sales and manage staff with a focus on delivering exceptional customer experiences.

Join a growing international speciality coffee brand and lead a passionate team in Amsterdam, guiding the store to maintain high standards across service, quality and safety while developing your people and business performance.