AM Business Process Expert - Implementation

APM Terminals Gothenburg; Den Haag; On-site; EUR 70,000 - 100,000; Full time

Job summary

APM Terminals is seeking an AM Business Process Expert to implement standardized asset management processes across new and transforming terminals. You will support BIM projects globally, ensuring operational readiness and adoption of AM standards.

The role reports to the Functional Process Excellence Owner and collaborates with the BIM team. You will onboard local Asset Management teams, train users on IFS CMMS-supported processes, and drive governance, data quality, and continuous improvement

Qualifications

• 5–8 years of experience in an operational Asset Management environment.
• Strong understanding of maintenance business processes and CMMS-enabled operations.
• Familiarity with ISO 55000 is advantageous.
• Practical know-how of asset lifecycle management and data governance.
• Excellent English communication and ability to train others.

Responsibilities

• Lead the implementation of standard Asset Management processes at new and transforming terminals.
• Onboard and train Asset Management teams and key users on IFS CMMS-supported processes.
• Act as SME for AM processes during project phases including go-live activities.
• Drive standardization, governance, and continuous improvement of AM processes and data.
• Ensure asset master data and maintenance routines align with global standards.
• Coordinate with stakeholders to support process improvements and change initiatives.

Skills

Asset management

Leadership

Communication

Change management

Training & mentoring

Tools

IFS CMMS

Inventory management

Work order management

Job description

APM Terminals About APM Terminals At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth.

What drives us forward is a mindset of always improving — observing how work happens, identifying what creates value, and removing what gets in the way.

We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be a part of our journey.

What We Can Offer

• At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel.
• Our commitment to improvement means every team member has the opportunity to develop their skills and advance their careers by continuously refining how we work.
• Experience a diverse, multinational workplace where your operational insights directly influence how we work.
• In addition, this role offers: A unique combination of operational leadership exposure and global project implementation experience.
• Opportunities to support terminal ramp-ups, go-lives, and stabilization activities across different regions.
• Accelerated professional development through exposure to diverse operating models, geographies, and leadership environments.
• The chance to deepen your expertise in Asset Management, business process excellence, continuous improvement, and enterprise system implementation.

About the Role

The Business Implementation Management (BIM) team is responsible for delivering APM Terminals' strategic growth agenda, including greenfield developments, terminal expansions, upgrades, and integrations. As an AM Business Process Expert within the BIM Rapid Deployment Team, you will play a critical role in implementing standardized Asset Management processes across new and transforming terminals. You will operate from a home location while supporting BIM projects globally, ensuring operational readiness, process compliance, and successful adoption of Asset Management standards and systems. This position reports to the Functional Process Excellence Owner (FPO), with a dotted line to the Head of Business Integration – BIM.

Key Responsibilities

• Lead the implementation of standard Asset Management (AM) business processes at new and transforming terminals.
• Onboard and train local Asset Management teams and key users on IFS CMMS-supported processes.
• Act as the subject matter expert for AM processes during critical project phases, including pre- and post-go-live activities.
• Drive standardization, governance, and continuous improvement of AM processes, SOPs, work instructions, and asset data.
• Ensure asset master data, preventive maintenance routines, and equipment information are maintained in line with global standards.
• Review process performance, support audits, monitor compliance, and drive closure of process-related findings.
• Partner with global and regional stakeholders to implement process improvements, manage change initiatives, and support business transformation efforts.

What We Are Looking For

• Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset—curious about how work gets done and motivated to make meaningful, sustainable improvements over time.
• Leadership expectation: We are looking for people who consistently put customers first, lead by example with respect for people, deliver results with integrity, and drive continuous improvement by solving problems at the root, developing people, and raising standards every day.
• 5-8 years of experience in an operational Asset Management environment, preferably within an asset-intensive industry.
• Strong understanding of maintenance business processes (L3-L5), work instructions, and CMMS-enabled operations.
• Experience supporting transformation programs, project implementations, or business process deployments.
• Knowledge of asset lifecycle management principles, with familiarity with ISO 55000 considered an advantage.
• Practical understanding of IFS CMMS, inventory management, and work order management processes.
• Ability to influence stakeholders, manage change effectively, and navigate resistance in a constructive manner.
• Strong communication, facilitation, presentation, and training skills in English.
• Willingness and ability to travel internationally (approximately 20%) to support terminal deployments.

Location: The Hague, Netherlands #LI-POST

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services.

By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community.

Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world.

You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots.

When you join APM Terminals, the world is your workplace.

APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries - Join us to achieve even your most ambitious career goals!