AM Business Process Expert - Implementation

Maersk Line Limited; Den Haag; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Global project exposure

International travel opportunities

Learning culture and career growth

Diverse multinational environment

Job summary

APM Terminals is seeking an AM Business Process Expert to drive standard Asset Management implementations across new and transforming terminals. You will operate from a home location while supporting BIM projects globally, ensuring readiness, compliance, and adoption of AM standards and systems.

The role requires 5–8 years in AM environments, strong CMMS knowledge (IFS CMMS), and ability to influence stakeholders across regions. Some international travel is expected.

Qualifications

• Weakness isn’t acceptable; prefer a mindset focused on sustainable improvements.
• Ability to lead by example with respect for people and drive results.
• Willingness to travel internationally (about 20%) to support deployments.

Responsibilities

• Lead implementation of standard Asset Management processes at terminals.
• Onboard and train Asset Management teams and key users on IFS CMMS-based processes.
• Act as SME for AM processes during project phases, including pre/post go-live.
• Drive governance, SOPs, and data quality for AM processes and assets.
• Coordinate with global and regional stakeholders to implement improvements.

Skills

Continuous improvement

Leadership

Stakeholder influence

English communication

International travel

Tools

IFS CMMS

Asset management systems

Job description

AM Business Process Expert - Implementation

APM Terminals

About APM Terminals

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving — observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be a part of our journey.

What We Can Offer

At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement means every team member has the opportunity to develop their skills and advance their careers by continuously refining how we work. Experience a diverse, multinational workplace where your operational insights directly influence how we work. In addition, this role offers:

• A unique combination of operational leadership exposure and global project implementation experience.
• Opportunities to support terminal ramp-ups, go-lives, and stabilization activities across different regions.
• Accelerated professional development through exposure to diverse operating models, geographies, and leadership environments.
• The chance to deepen your expertise in Asset Management, business process excellence, continuous improvement, and enterprise system implementation.

About the Role

The Business Implementation Management (BIM) team is responsible for delivering APM Terminals' strategic growth agenda, including greenfield developments, terminal expansions, upgrades, and integrations. As an AM Business Process Expert within the BIM Rapid Deployment Team, you will play a critical role in implementing standardized Asset Management processes across new and transforming terminals. You will operate from a home location while supporting BIM projects globally, ensuring operational readiness, process compliance, and successful adoption of Asset Management standards and systems. This position reports to the Functional Process Excellence Owner (FPO), with a dotted line to the Head of Business Integration – BIM.

Key Responsibilities

• Lead the implementation of standard Asset Management (AM) business processes at new and transforming terminals.
• Onboard and train local Asset Management teams and key users on IFS CMMS-supported processes.
• Act as the subject matter expert for AM processes during critical project phases, including pre- and post-go-live activities.
• Drive standardization, governance, and continuous improvement of AM processes, SOPs, work instructions, and asset data.
• Ensure asset master data, preventive maintenance routines, and equipment information are maintained in line with global standards.
• Review process performance, support audits, monitor compliance, and drive closure of process-related findings.
• Partner with global and regional stakeholders to implement process improvements, manage change initiatives, and support business transformation efforts.

What We Are Looking For

• Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset—curious about how work gets done and motivated to make meaningful, sustainable improvements over time.
• Leadership expectation: We are looking for people who consistently put customers first, lead by example with respect for people, deliver results with integrity, and drive continuous improvement by solving problems at the root, developing people, and raising standards every day.
• 5-8 years of experience in an operational Asset Management environment, preferably within an asset-intensive industry.
• Strong understanding of maintenance business processes (L3-L5), work instructions, and CMMS-enabled operations.
• Experience supporting transformation programs, project implementations, or business process deployments.
• Knowledge of asset lifecycle management principles, with familiarity with ISO 55000 considered an advantage.
• Practical understanding of IFS CMMS, inventory management, and work order management processes.
• Ability to influence stakeholders, manage change effectively, and navigate resistance in a constructive manner.
• Strong communication, facilitation, presentation, and training skills in English.
• Willingness and ability to travel internationally (approximately 20%) to support terminal deployments.

Location: The Hague, Netherlands

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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