Allround Medewerker Bediening

The Big Family Group; Roermond; On-site; EUR 27,000 - 29,000; Full time

Benefits offered by this job

Staff discounts

Training opportunities

Growth opportunities

Company clothing

Travel expense reimbursement

Staff parties

Birthday presents

Job summary

The Big Family Group is hiring a First Service Supervisor for Tante Tilly Roermond. This full-time 38-hour role focuses on overseeing service flow, guiding the team and maintaining hospitality standards.

You will work closely with kitchen and bar, ensuring guests receive consistent attention and a welcoming experience during peak moments.

Qualifications

• You have experience in service and take on additional responsibility.
• You communicate clearly and stay calm during busy moments.
• You focus on guests and help the team deliver high hospitality standards.

Responsibilities

• Be visibly present during service and lead the team when needed.
• Coordinate with kitchen and bar to ensure smooth service.
• Maintain the welcoming, professional atmosphere from arrival to farewell.

Skills

Service experience

Leadership

Communication

Guest focus

Education

MBO hospitality level 3/4

Job description

Vacancy First Service Supervisor in Roermond

FIRST SERVICE SUPERVISOR
TANTE TILLY ROERMOND | FULLTIME 38 HOURS

At Tante Tilly, everything happens on the floor. All day long. From the first cup of coffee to the last table in the evening. Pace, attention and hospitality constantly flow together, and that's exactly what makes working at Tante Tilly so enjoyable.

Tante Tilly is part of The Big Family Group. That means a professional foundation, clear structure and teams that want to grow together. On the floor, you feel that everyone is involved and contributes.

For our service team in Roermond, we are looking for a First Service Supervisor who keeps overview, takes responsibility and strengthens the team during every service.

YOUR ROLE ON THE FLOOR

As First Service Supervisor, you are visibly present during service. You actively work alongside the team, keep overview and safeguard the quality of service. You see what's happening, sense what's needed and step in immediately when the pace increases.

You are a point of contact for colleagues and guests, support the coordination of the team and work smoothly with the kitchen and bar. Thanks to you, the atmosphere remains welcoming, professional and energetic, even during peak moments.

You ensure agreements are followed and that every guest experiences the same level of attention and hospitality, from arrival to farewell.

THIS DESCRIBES YOU

You have experience in service and feel comfortable with added responsibility. You communicate clearly, stay calm during busy moments and understand that great service is always a team effort.

You have an eye for detail, work guest-focused and adapt easily to what the floor requires. You help colleagues move forward and naturally take the lead when needed.

EXPERIENCE AND BACKGROUND

You have experience in a professional hospitality environment. An mbo education in hospitality at level 3 or 4 is a plus, as is experience in a hands-on supervisory role within service. You are flexible and available to work some evenings and weekends.

WHAT WE OFFER

A full-time position of 38 hours per week at Tante Tilly, part of The Big Family Group. You work in a lively restaurant where pace and quality come together, within a close-knit team and clear structures. A professional working environment with room for personal development and growth. Employment conditions are in line with the Dutch Hospitality CAO.

POSITION LEVEL AND SALARY

CAO reference position First Service Supervisor, job group 5. Salary indication between €2,450 and €2,600 gross per month based on a 38-hour workweek, depending on experience.

Why?

We can already hear you thinking: why would I want to work with you? Below, we'll explain it to you in detail.

• You'll be working at one of the coolest hospitality venues in and around Roermond.
  
• You become part of a team that truly feels like family.
• You receive personal attention from both management and directors.
• We offer plenty of opportunities to grow within our fast-growing company.
• There are numerous training and course opportunities available.
  
• You'll be working for an innovative, reliable and professional employer with guts.
  
• You receive a 10% discount at all venues that are part of The Big Family Group.
  
• You'll enjoy lots of fun moments and extras, such as staff parties, Christmas gifts, birthday presents and more.
• You'll receive a salary that puts a smile on your face.
  
• You receive extra pay on official public holidays.
• Of course, you'll receive great tips.
• We offer travel expense reimbursement (by mutual agreement) if you live far outside Roermond.
• Chefs can have five knives sharpened every four months.
  
• Both kitchen and service staff receive awesome company clothing.