A global content solutions provider is seeking a Project/Customer Success Manager in Amsterdam. This role involves managing client relationships, overseeing project lifecycles, and applying AI-driven solutions. The ideal candidate should have over 3 years of experience in project management, fluent Dutch and English, and be tech-savvy with a passion for solving complex challenges. The company offers a hybrid working environment and competitive compensation.
Qualifications
3+ years of Project Management experience in localization or related industries.
Strong customer success orientation with excellent relationship-building skills.
Proven ability to manage multiple projects and stakeholders simultaneously.
Native/fluent Dutch and English; French is an advantage.
Responsibilities
Own the relationship with assigned clients, serving as their trusted partner.
Manage the full project lifecycle: scoping, planning, scheduling, budgeting, and delivery.
Coordinate with internal teams to ensure quality outcomes.
Proactively identify client needs and opportunities for service improvements.
Skills
Project Management experience
Customer success orientation
Communication skills
Problem-solving skills
Organizational skills
Fluent Dutch
Fluent English
Curious about AI solutions
Tools
Localization tools
CMS
Workflow automation platforms
Job description
A global content solutions provider is seeking a Project/Customer Success Manager in Amsterdam. This role involves managing client relationships, overseeing project lifecycles, and applying AI-driven solutions. The ideal candidate should have over 3 years of experience in project management, fluent Dutch and English, and be tech-savvy with a passion for solving complex challenges. The company offers a hybrid working environment and competitive compensation.