Agency Account Manager, Amazon Ads, Amazon Ads BLX

Amazon; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Job summary

Amazon Ads seeks an Agency Account Manager for our Amsterdam-based team. You will manage end-to-end agency and advertiser relationships, driving adoption of the Amazon DSP and delivering strategic, personalized recommendations to meet business goals.

You will leverage first-party data to inform campaigns and collaborate with Sales, Creative & Product teams to maximize revenue and customer success.

Qualifications

• 3+ years of experience in digital advertising and client-facing roles.
• Experience in programmatic advertising, DSPs, and ad tech.
• Bachelor’s degree or similar.
• Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
• Strong interpersonal and collaboration skills with experience developing customer relationships and influencing key decision-makers.
• Fluency in Dutch or French & English.

Responsibilities

• Own the relationship with trading desk managers and provide onboarding and ongoing product usage guidance.
• Craft tailored proposals using Amazon Advertising DSP to meet client goals.
• Hit or exceed revenue targets for assigned book of business.
• Manage end-to-end agency account processes and develop strategic relationships.
• Use insights to build campaign recommendations that drive revenue or customer satisfaction.

Skills

Digital advertising

Programmatic advertising

Client relationship management

Education

Bachelor's degree

Tools

DSP platforms

Job description

Job ID: 10520495 | Amazon Online Netherlands B.V.

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers and agencies. Our ad solutions leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.

Our Agency team, is looking for an Agency Account Manager to join the Amazon Ads team based in Amsterdam. As an Agency Account Manager you will manage the end-to-end experience of our enterprise agency and advertiser clients, driving the overall adoption of our programmatic advertising DSP. The Agency Account Manager has expertise in advertising technology and programmatic advertising, and is leveraging this expertise to develop our customers into proficient users. You nurture customer relationships, identify/close revenue driving actions and develop your agency portfolio. Additionally, you will be able to leverage Amazon’s proprietary data to provide strategic and personalized campaign recommendations to meet your customer’s business goals. This role is highly collaborative, working with Sales, Creative & Product teams.

Key job responsibilities

• Own the relationship with trading desk managers and provide consultative services such as onboarding, feature training, continuous product usage consultation, and industry best practices.
• Use knowledge of Amazon Advertising full-funnel ad products and measurement to craft tailored proposals for customers.
• Hit or exceed revenue targets for assigned book of business.
• Own all facets of the account management process for agencies, and develop strategic relationships with key points of contact.
• Use first-party and third-party insights to build pre-flight, in-flight, and post-flight campaign-level recommendations that lead to revenue outcomes or increased customer satisfaction.
• Educate agencies & advertisers on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights.
• Advocate for customers internally, and utilize internal resources, to drive customer success.

Basic qualifications

• 3+ year of experience in digital advertising and client facing roles
• Experience in programmatic advertising, DSPs, and/or ad tech
• Bachelor’s degree or similar
• Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines
• Strong interpersonal, collaboration skills with experience developing customer relationships and influencing key decision-makers
• Passion for always learning and developing new skills
• Fluency in Dutch or French & English

Preferred qualifications

• Work experience in digital media including video, display/search advertising, campaign optimization, analytics platforms, client management and business development.

Basic Qualifications

• Speak, write, and read fluently in French and English

Preferred Qualifications

• Experience within the Dutch or Belgian media landscape

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.