Administrative Officer Logistics

DSV Road GmbH; Rotterdam; On-site; EUR 32,000 - 35,000; Full time

Benefits offered by this job

Bike plan

Fiscfree program

DSV Academy

Job summary

DSV in Rotterdam is seeking an Administrative Officer Logistics to support daily operations in a busy warehouse environment.

You will process warehouse receipts, create shipments in the order management system, schedule pickups, verify transport documents, and handle claims with care. You will manage the shared mailbox and ensure accurate administrative handling of transport orders with a small team of six colleagues.

Qualifications

• MBO-level education and working experience required.
• Previous administration or logistics/transport service experience preferred.
• Accurate and organized approach to work.
• Enthusiasm for administrative tasks and established processes.
• Collaborative attitude with a sense of ownership.

Responsibilities

• Process warehouse receipts and manually create shipments in the order management system.
• Check transport documentation and handle irregularities.
• Schedule pickups and arrange export documentation.
• Register and handle damage claims while monitoring unloadings.
• Prepare unloading lists and ensure accurate administrative processing.
• Manage the shared mailbox and daily post.

Skills

MBO education

Admin experience

Customer service

Attention to detail

Ownership mindset

Education

MBO-level education

Job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Move forward as Administrative Officer Logistics at DSV in Rotterdam

Play in a different league! Put your logistics talent to work for our Brazilian customers. From order processing and transport planning to customer communication, no two days are the same. Start your career as a logistics administrative officer at DSV in Rotterdam. Start here. Go Anywhere. With us, DSV.

You get it done

Do you enjoy structure, well-defined processes, and administrative work where accuracy is key? Then you will feel right at home in this administrative role. You contribute to a smooth logistics operation by ensuring every shipment is processed accurately and handled with meticulous administrative care: You’re on it.

How you do this? You process warehouse receipts, create shipments, schedule pickups, verify transport documentation, and ensure the complete administrative handling of transport orders. You also manage the shared mailbox, process claims and irregularities, and monitor the progress of inbound unloadings. Together with six colleagues, you are the driving force behind a smooth logistics operation. Every day, you ensure that 50 to 60 shipments are processed accurately and on time. You achieve this by:

• processing warehouse receipts and manually creating shipments in the order management system;
• checking transport documentation and handling irregularities;
• scheduling pickups and arranging the required export documentation;
• registering and handling damage claims while monitoring the progress of unloadings;
• preparing unloading lists and ensuring accurate administrative processing;
• managing the shared mailbox and handling the daily post.

Your team stands out within DSV for its extensive experience, strong collaboration, and down-to-earth mentality. Your colleagues enjoy working in a structured environment and take pride in administrative work where accuracy, consistency, and reliability are key.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

I enjoy being part of an organization where people work together and support each other to achieve the best possible results every day, says Samantha Heijnen, Supervisor Air & Sea.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• MBO-level education and working experience;
• previous experience in administration or customer service, ideally within logistics;
• an accurate and organised approach to your work;
• enthusiasm for administrative tasks and working with established processes;
• a practical mindset, a collaborative attitude, and a strong sense of ownership.

It all counts for this vacancy of administrative officer logistics in Rotterdam. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

• salary dependent on knowledge and experience, leading up to €3.100,00 gross per month, based on 40 hours per week, plus 5% bonus and 8% holiday allowance;
• enjoy 28 days of annual leave (full time basis) to spend with friends and family;
• personal growth through our DSV Academy and external training in logistics or other relevant fields;
• and last but not least additional perks such as our bike plan and the fiscfree program, providing net savings.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

DSV – Global transport and logistics

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.