Account Support & Data Analytics Analyst (Hybrid)

Infinity Global; Rotterdam; Híbrido; EUR 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Office in Rotterdam centre

25 vacation days

Pension plan

Work from home allowance

Commuting allowance

Hybrid work option with 1 day remote

Descripción de la vacante

Infinity Global, Inc. is seeking an Account Support Analyst to enhance data quality for business intelligence and support our operational teams. The role will oversee new and existing projects, streamline processes, and protect our value to customers.

You will work closely with Account Management and other departments to resolve issues, train new staff, and manage inventory and warehouse systems. The position offers a hybrid setup with a Rotterdam office and opportunities for internal growth.

Formación

• University BA/BS degree (preferred) or 2+ years of related experience.
• Proven accuracy and attention to detail.
• Leadership, responsibility, and dependability.
• Ability to thrive in a fast-paced environment.
• Excellent English language skills; extra languages a plus.

Responsabilidades

• Assist Account Management with processes and handle complex situations.
• Serve as liaison between Account Management and other departments.
• Support onboarding and training of new team members.
• Develop processes and training procedures for internal use.
• Maintain physical and virtual warehouses and related forms.
• Monitor help desk to resolve customer issues efficiently.
• Review aging inventory and KPI reports with Account Management.
• Coordinate with distribution centers and 3PLs on stock discrepancies.

Conocimientos

Attention to detail

Leadership experience

Multitasking under pressure

English fluency

MS Office (PowerPoint, Excel, Outlook,

Educación

BA/BS degree or 2+ years related experience

Herramientas

SharePoint

Yellowfin

Pentaho

Adobe DC

Descripción del empleo

Infinity Global, Inc. is seeking an Account Support Analyst to enhance data quality for business intelligence and support our operational teams. The role will oversee new and existing projects, streamline processes, and protect our value to customers.

You will work closely with Account Management and other departments to resolve issues, train new staff, and manage inventory and warehouse systems. The position offers a hybrid setup with a Rotterdam office and opportunities for internal growth.