Account Manager North

LyondellBasell group; Rotterdam; Hybrid; EUR 68,000 - 105,000; Full time

Benefits offered by this job

Remote work up to 2 days per week

Commitment to DEI

Job summary

LyondellBasell, based in Rotterdam, is seeking an Account Manager to manage key European accounts and drive strategic programs with mid- to long-term impact. You will coordinate internal follow-up, present solutions to customers, and execute the sales plan while expanding cross-selling opportunities.

The role requires 6+ years in polymers, fluency in English, and willingness to travel across Benelux, Scandinavia, the UK and Ireland.

Qualifications

• Bachelor’s degree in Business Administration or a relevant science field (like polymer science).
• Fluency in English is required, knowledge of at least one regional language preferred.
• Solid (6+ years) commercial and or technical experience in the Polymers Industry.
• Fluency in English is required, knowledge in an additional regional language is a plus.

Responsibilities

• Coordinate and align objectives within LYB to reach business targets and drive growth.
• Visit customers to identify needs and develop commercial solutions with LYB stakeholders.
• Develop and nurture partnerships with customers, brand owners and internal teams.
• Create and implement Account Plans with SWOT, goals and resource plans.
• Increase sales and identify cross-selling opportunities.
• Monitor and close customer quality complaints in a timely fashion.
• Identify new prospecting accounts in targeted market segments.
• Generate improvements that create value for LYB and customers.
• Provide market intelligence and competitive updates to the business units.
• Lead sustainability projects and sales initiatives for Circulen and Low Carbon solutions.
• Ensure execution of business strategy with measurable results; suggest improvements.
• Drive operational and commercial excellence in S&OP and other processes.
• Report activities and results in Salesforce with up-to-date information.
• Respect and value the capabilities of all individuals for organizational success.

Job description

LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

A Day in the Life

As an Account Manager your role is to manage the overall relationship with several important European accounts. You will be the main link between the customers representatives and LyondellBasell responsible for coordinating internally the follow up and then presenting and implementing it at the customer. Next to the execution of the sales plan the role is especially focusing on developing and realizing strategic programs on a mid to longer time frame with the selected important accounts.

Your key responsibilities are:

• Coordinating and aligning objectives and initiatives within LYB that are critical to reach your business targets and to foster growth at the assigned and prospect accounts.
• Engage in customer visits to identify and analyze customer needs, develop commercial solutions in cooperation with the LYB stakeholders and offer them to your customers.
• Develop and nurture partnerships with key stakeholders, externally with customers, brand owners and relevant stakeholders and internally with Sales, Marketing, Technical Service, Customer Service, Credit, Sustainability building effective relationships with them.
• Develop and implement Account Plans including account profile, SWOT analysis, goals and objectives, innovation and resource plans based on our sales and company strategy.
• Increase sales, deliver results by promoting targeted products/applications and identify and capture cross-selling opportunities.
• Monitor and ensure timely closing of customer quality complaints.
• Identify new, prospecting accounts in targeted market segments.
• Generate impactful improvements that create value for LYB and its customers.
• Provide regular up-dates on market intelligence and competitive movements to the business in the respective segments.
• Take the lead in sustainability projects and sales initiatives for our Circulen portfolio and Low Carbon solutions.
• Ensure a consistent and effective execution of the business strategy with measurable results and make recommendations on potential improvements.
• Drive operational and commercial excellence in S&OP and other key business processes.
• Report your activities and results in the CRM tool SalesForce and ensure the update with the latest info on these accounts.
• Act respectful and value the capabilities of all individuals for organizational success.

The role will be based in Rotterdam, but will require frequent travel mainly throughout Benelux, Scandinavia, UK and Ireland.

You Bring This Value

• Bachelor’s degree in Business Administration or a relevant science field (like polymer science).
• Fluency in English is required, in addition, knowledge of at least one regional language preferred.
• Solid (6+ years) commercial and or technical experience in the Polymers Industry.
• Fluency in English is required, knowledge in an additional regional language is a plus.

Competencies

To be successful in this role you must recognize yourself in the following profile:

You’re a skillful negotiator in tough situations with both internal and external groups. You’re able to present information in a simple way, clearly communicating the key messages and engages the audience. Furthermore, you have affinity with sustainability initiatives.

Candidates will be assessed on the following LYB competencies:

• Build Partnerships
• Deliver Results
• Drive Innovation
• Grow Capabilities
• Promote Inclusion

What We Offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to two days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

Interested?

The recruitment process consists of an initial phone screening and two business interviews before proceeding to a possible job offer. A background check will be part of the process as well.

LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.

Compensation Disclosure

The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. Please note that the compensation and benefits listed below are only applicable for Netherlands (NL) payroll offers.

The anticipated salary range for this full-time position is €68,480.00 - €104,720.00. The starting compensation will be determined based on skills, experience and qualifications.