Senior Business Support Specialist

LyondellBasell North America; Rotterdam; Hybrid; EUR 46,000 - 60,000; Full time

Benefits offered by this job

Remote work up to two days per week

Job summary

LyondellBasell Industries in Rotterdam, NL, is seeking a Senior Business Support Specialist to partner with Vice Presidents and senior leaders. This role emphasizes proactive coordination of priorities, obstacle removal, and high-quality administrative support to enable strategic outcomes.

You will operate in a hybrid setting with three days in the office and collaborate with a small team reporting to the Supervisor Business Support.

Qualifications

• At least 6 years of relevant experience in executive or business support within an international organization.
• College or university degree preferred, or equivalent relevant experience.
• Fluent English; Dutch or another European language is an advantage.

Responsibilities

• Manage complex calendars, priorities and scheduling for senior leaders and their teams.
• Coordinate leadership meetings, team forums and business reviews, including agendas, logistics and follow-up actions.
• Act as a trusted point of contact and gatekeeper, using sound judgment to balance competing priorities.
• Arrange domestic and international travel, expenses and visa requirements.
• Lead or support departmental events, workshops, town halls and cross-functional projects.
• Ensure accurate administration of service invoices and Purchase-to-Pay activities.

Skills

Fluent English

Microsoft 365

stakeholder management

calendar management

Education

College degree preferred

Tools

SAP

Concur

DocuSign

Documentum

Salesforce

Job description

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Senior Business Support Specialist

Location: Rotterdam, NL, 3013 AA

Department: Executive & Management Assistants B

Division: Intermediates & Derivatives and Enterpri

LyondellBasellis a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-yearlegacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We'readdressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

Come Join an Inclusive Team

Our Rotterdam office consists of approximately 500 employees and 40+ different nationalities and is considered our European headquarters. Once onboarded, we facilitate a hybrid way of working, with a minimum of three days per week in the office. Affinity for working in an international corporate organization is preferred. You will be working in a team of 3 and reporting to the Supervisor Business Support.

A Day in the Life

The Senior Business Support Specialist is a trusted business partner to Vice Presidents, Senior Directors and their teams. You proactively coordinate priorities, remove obstacles and deliver high-quality operational and administrative support, enabling leaders to focus on strategic priorities and business outcomes.

KEY RESPONSIBILITIES:

General

• Manage complex calendars, priorities and scheduling for senior leaders and their teams;


• Coordinate leadership meetings, team forums and business reviews, including agendas, logistics and follow-up actions;


• Act as a trusted point of contact and gatekeeper, using sound judgment to balance competing priorities;


• Arrange domestic and international travel, expenses and visa requirements;


• Lead or support departmental events, workshops, town halls and cross-functional projects;


• Ensure accurate administration of service invoices and Purchase-to-Pay activities;


• Identify process gaps, risks and inefficiencies, and drive practical improvements through technology and better ways of working;


• Demonstrates a strong team-oriented mindset through active involvement with the Business Support team.

What makes you successful

• You anticipate needs and act without waiting for direction;


• You enjoy variety and remain effective when priorities change;


• You combine attention to detail with a clear view of the bigger picture;


• You work independently while contributing actively to the wider support team;


• You build trust through professionalism, discretion, reliability and clear communication;


• You seek greater ownership and follow through on commitments.

You Bring This Value

• At least 6 years of relevant experience in executive or business support within an international organization;


• Experience supporting Vice Presidents, Senior Directors or comparable senior leaders;


• College or university degree preferred, or equivalent relevant experience;


• Fluent English; Dutch or another European language is an advantage;


• Advanced Microsoft 365 skills. Experience with SAP, Concur, DocuSign, Documentum or Salesforce is an advantage.

To be successful in this role you must recognize yourself in the following profile: Demonstrates a strong customer focus by delivering responsive support and building trusted relationships with stakeholders across the business. Effectively plans and prioritizes work to manage competing demands while ensuring service commitments are consistently met. Takes accountability for outcomes by owning tasks, communicating proactively, and delivering high-quality results. Continuously seeks opportunities to improve processes, increase efficiency, and enhance the overall stakeholder and customer experience. Candidates will be assessed on the following LYB competencies:

• Build Partnerships


• Deliver Results


• Grow Capabilities


• Promote Inclusion

What We Offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to two days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

The recruitment process consists of an initial phone screening and business interviews before proceeding to a possible job offer. A background check will be part of the process as well.

Compensation Disclosure

The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. Please note that the compensation and benefits listed below are only applicable for Netherlands (NL) payroll offers.

The anticipated salary range for this full-time position is €45,554.00- €60,171.00. The starting compensation will be determined based on skills, experience and qualifications.