Account manager

Classroomscreen; Bunnik; On-site; EUR 60,000 - 90,000; Full time

Job summary

Classroomscreen, a Dutch EdTech start-up, is seeking an Account Manager to support large schools and districts through the full sales cycle, onboarding, and renewal stages. You will liaise with inbound leads and key accounts via our Attio CRM, ensuring smooth information flow and timely updates.

Ideal candidates have 4+ years in B2B pipelines, CRM experience, and a knack for process improvement. English fluency, ownership, and startup experience are highly valued.

Qualifications

• 4+ years in the B2B pipeline (Account Manager/Executive, Customer Success Manager, or education tech sales)
• Experience with CRM systems
• Fluent English, written and spoken
• Independent and takes ownership
• Enjoys setting up and improving processes and workflows

Responsibilities

• Follow up with inbound leads and help schools choose the right plan
• Support larger schools and districts throughout the sales process
• Coordinate compliance and administrative requests from large customers
• Assist new customers during onboarding
• Support existing customers as renewal approaches
• Improve or create new processes, documentation, and automations in the sales pipeline
• Identify recurring questions and bottlenecks and develop better processes

Skills

B2B pipeline

CRM systems

English fluent

Independently driven

Process improvement

Start-up experience

Job description

Classroomscreen, a Dutch EdTech start-up, is looking for a proactive Account Manager who is excited to help build the next phase of our growth.

As an Account Manager at Classroomscreen, you will focus on larger schools and districts, ensuring they have all the information they need throughout the sales process, during onboarding, and as a renewal approaches.

You will support inbound leads and larger accounts throughout their purchasing process, help new schools get off to a strong start, conduct regular check-ins, and stay in touch with existing schools as they approach renewal. At the same time, you will work on the processes behind those customer interactions, including through our recently implemented CRM, Attio.

Your responsibilities may include:

• Following up with inbound leads and helping schools choose the right plan for them
• Supporting larger schools and districts throughout the sales process
• Coordinating compliance and administrative requests from larger customers
• Helping new customers during onboarding
• Supporting existing customers as they approach renewal
• Improving or establishing new processes, documentation, workflows, and automations in the sales pipeline
• Identifying recurring questions and bottlenecks and developing better processes to address them

We are looking for someone who:

• Has at least 4 years of relevant experience in the B2B pipeline, for example as an Account Manager/Executive, Customer Success Manager, or in education technology sales or administration
• Has experience working with CRM systems
• Communicates fluently and accurately in English, both written and spoken
• Works independently and takes ownership
• Enjoys setting up and improving processes and ways of working
• Is comfortable with a broad range of responsibilities
• Quickly learns how to use new software and technical systems
• Enjoys using AI tools to work smarter and more efficiently
• Ideally has experience working in a start-up

You do not need to be a traditional salesperson; we care more about strong communication and organizational skills, and about understanding what schools need to succeed.

Read the full vacancy text here: https://classroomscreen.com/about#careers