Account Manager

Silverflow; Amsterdam; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Travel cost reimbursement

Yearly bonus

Stock options

Competitive salary with annual raises

Job summary

Silverflow, the cloud-native payments platform, is seeking an energetic Account Manager in Amsterdam to nurture strategic relationships with merchants and PSPs.

In this role you will coordinate with product, engineering and partners, translate business goals into technical requirements, manage renewals, and drive ongoing revenue growth.

You’ll own the post-sales lifecycle from onboarding to quarterly business reviews and contract renewals, working onsite in the Netherlands.

Qualifications

• 3+ years in B2B Account Management or a similar commercial client-facing role (fintech, SaaS, or high-growth tech).
• Tech-fluent; able to translate technical concepts into commercial value; familiarity with card payments is a plus.

Responsibilities

• Serve as the primary conduit between product, technical account management, engineering and clients; translate business goals into technical requirements.
• Manage a portfolio of merchants and PSPs; identify upsell and cross-sell opportunities aligned with long-term growth.
• Educate clients on payments in a cloud-native environment and on optimisation to turn payments into revenue drivers.
• Champion clients internally; align Silverflow roadmap with client realities through Product and Engineering collaboration.
• Own the post-sales lifecycle from onboarding through renewals and strategic relationship growth.

Skills

Account Management

Tech-fluent

Cross-functional

Data-driven

Tools

Jira

Hubspot

Job description

Who is Silverflow?

At Silverflow, we’re redefining payments. As the world’s first cloud-native acquiring processor, we’re replacing decades-old infrastructure with a fast, scalable, global platform. Founded in 2019, we’re founder-led, venture-backed, and growing fast. With 100+ dynamic colleagues from 35 different cultures, we are on track to reach 120 people by 2027. Our platform empowers a diverse range of clients, from banks to ride sharing platforms, helping them streamline operations, enhance data insights, and deliver seamless, real-time payment experiences at scale.

What You’ll Do

We are looking for a dynamic Account Manager to join our Silverflow team based in Amsterdam!

You will be joining our Account Management team, and you will be collaborating with internal and external partners while building strong relationships with our customers. You will be taking on an active role in the coordination of day-to-day operations while building a strategic long-term relationship with our clients to ensure growth and adoption of our solutions.

More specifically:

• You are the primary conduit between our product, technical account management, engineering and our partners & clients. You don't just coordinate; you help translate business goals into technical requirements.
• You will manage a portfolio of innovative merchants and PSPs, identifying upsell and cross-sell opportunities that align with their strategic scaling needs over the long term.
• You’ll educate clients on payments in a cloud-native environment and on optimisation to turn their payments into revenue drivers.
• You will champion clients internally at Silverflow. You’ll sit with our Product and Engineering teams to ensure the Silverflow roadmap reflects the "on-the-ground" reality for our clients.
• Own the post-sales lifecycle, from onboarding through to regular business reviews, contract renewals and the overall strategic relationship.

Who You Are

We value experience as highly as qualifications, so we are looking for a motivated and enthusiastic Account Manager with a strong commercial drive:

• 3+ years in B2B Account Management or a similar commercial client-facing role (ideally fintech, SaaS, or high-growth tech), ready to take ownership of client growth.
• You don't need to code or perform technical configurations, but you are tech-fluent. You enjoy geeking out about technology, are naturally curious about how things work, and can translate technical concepts into commercial value. It’s a plus if you know how card payments work. You’re comfortable working in Jira & Hubspot and enjoy leveraging data to spot account opportunities.
• You should be available for international travel, bringing a commercial mindset focused on client retention, account expansion, and driving mutual business growth in a fast-paced tech scale‑up environment.
• Finally, you have a proven track record of expanding client portfolios, managing renewals, and building successful, revenue-generating partnerships in your current or prior roles.

As Silverflow is an office-first company, being located in the Netherlands and able to work onsite is essential for this role.

Why join us?

• A fun and people-first culture Be part of a diverse team representing 35+ nationalities. Enjoy a daily team lunch, regular padel tournaments, and memorable annual events like our Christmas Party, company birthday celebrations, and off‑site trip. We believe great work happens when people also have fun together.
• Learn from the best Work alongside highly experienced colleagues with deep knowledge across disciplines. There’s a lot of expertise in-house and endless prospects to learn, grow, and challenge yourself.
• Room to shape your career With strong growth ambitions, Silverflow offers plenty of opportunities to develop your career and grow at Silverflow.
• Strong mentorship & collaboration Organisationally, we are a flat organization. You’ll work closely with the Head of Account Management, and the leadership team and experienced mentors, receiving hands‑on guidance from people who genuinely care about your growth and development.
• Fast‑paced, friendly, and collaborative environment Join a team that values new ideas and initiative, and doing things the right way, while moving fast and supporting each other along the way.

Great Benefits From Day One

• Travel cost reimbursement
• A competitive salary with annual increases
• Yearly bonus
• Stock options: share in the success you help create

About Us

Silverflow is a payment processing company designed for today’s payment needs and fit for the future. A first true, cloud-native solution with a single API to the card networks that replaces legacy systems. One platform with one connection that reduces cost and complexity, is easy to use, and data-rich. Founded in 2019 by payments industry leaders and entrepreneurs Robert Kraal, Paul Buying and A.W. De Vries, driven by experience gained from Bibit, Google, and Adyen and a vision ofchanging payments for the better, they have built a company that has created the new standard of payments. Today, Silverflow is a diverse, international team of 80+ colleagues representing over 30 nationalities. We value collaboration, ownership, and curiosity, and we are proud of the culture we are building together. With ambitious growth plans to reach 120 team members over the next two years, we are creating opportunities for people who want to make an impact and grow alongside the company.Are you looking to join a cutting-edge start-up in the world of payments? Then don't miss your chance to be a part of something big - come see what we’re all about and take the first step towards an exciting new career!