Account Director

Randstad Enterprise; Eindhoven; Hybrid; EUR 140,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Annual bonus

Comprehensive benefits

Job summary

Randstad Sourceright is seeking an experienced EMEA Account Director to lead the operational delivery for a global RPO account. The role is hybrid and based in the Netherlands, focusing on proactive service delivery and strategic partnership with clients.

You will manage the EMEA region, build strong stakeholder relationships, and drive efficiency and profitability while guiding a high-performing team to exceed expectations.

Qualifications

• Experience leading a regional RPO team.
• Proven ability to manage business plans, budgets and P&L.
• Strong people leadership and team-building skills.
• Ability to think strategically and translate trends into plans.
• Hands-on, roll-up-your-sleeves mindset to navigate ambiguity.

Responsibilities

• Develop and execute operational plans for the EMEA region with optimal staffing levels.
• Manage key client sponsorships and serve as main escalation point.
• Oversee budgeting, monthly P&Ls, and cost management to meet objectives.
• Lead and implement operational strategies aligned with company values.
• Establish metrics and KPIs to ensure service levels and coach teams.

Skills

RPO leadership

Budgeting & P&L

Team leadership

Strategic thinking

Problem-solving

Job description

Are you ready to lead the operational delivery for the company that powers the world’s digital and AI evolution?

As the EMEA Account Director for a global RPO account you will serve as a central management representative and strategic partner for our clients. This is a hybrid role based in the Netherlands to ensure a proactive and excellent service delivery.

In this role, you will be responsible for managing the EMEA region in the most efficient and profitable way, leading a high-performing team to exceed expectations while maintaining strong, face-to-face relationships with key stakeholders.

About the Partners

• About the partner: Leading supplier in the semiconductor industry.
• About Randstad Sourceright: As a global talent leader, Randstad Sourceright delivers the solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Our expertise spans all facets of permanent talent acquisition and contingent workforce management through cutting-edge RPO, MSP, and Blended Workforce Solutions.

What you will do:

• Operational Management: Develop and deliver operational plans, ensuring optimum staffing levels and guiding managers through effective succession planning.
• Client & Customer Management: Manage key relationships with client sponsors, identify new service offerings, and act as the primary point of escalation.
• Budgeting & Financial Oversight: Manage the development of budget plans, including monthly P&Ls, and monitor costs to deliver against commercial objectives.
• Leadership & Strategy: Create and implement operational strategies that align with company values, while fostering a cohesive and highly motivated team environment.
• Performance Management: Establish metrics and KPIs to ensure service levels are exceeded, providing coaching and feedback to prioritize resources effectively.

What we would like you to have:

• Expertise: Previous experience leading a regional RPO team.
• Financial Acumen: Proven experience in managing business plans, commercial budgets, and P&L.
• Leadership: Strong team management experience and the ability to build high-performance teams through a clear sense of purpose.
• Strategic Thinking: The ability to cut through complexity and understand market trends to inform planning and decision-making.
• Builder & Problem-Solver Mindset: A hands‑on, roll‑up-your‑sleeves approach with the creativity and resilience to navigate ambiguity, solve complex challenges, and design practical solutions. This role will be instrumental in building and shaping the EMEA program and team — your voice, ideas, and input will directly influence the operating model, governance framework, and long‑term success of the business.

What can you expect in return?

• Extensive onboarding and leadership development programs.
• Attractive base salary with an annual bonus plan and comprehensive benefits package.
• Hybrid work model based in the south of the Netherlands.
• An inspiring, inclusive working environment in which you, together with your Randstad Sourceright team and colleagues, will make a genuine difference for our pioneer partner.
• The opportunity to work with world‑class recruitment technologies, tools, and innovations, allowing you to focus on leading your team and delivering high‑quality, human‑forward results.

We are an inclusive employer.