Access Control, CCTV and Intrusion Detection Systems Specialist

Convergint; Noord-Holland; On-site; EUR 45,000 - 65,000; Full time

Job summary

Convergint is seeking a Security Specialist to install, commission, program, test, service and maintain enterprise electronic security systems across customer sites. You’ll work independently on routine tasks and with guidance on complex assignments, delivering projects safely, on time and within budget.

The role covers Access Control, CCTV and Intrusion Detection, with emphasis on high-quality workmanship, documentation and customer experience.

Qualifications

• Secondary School Diploma or equivalent.
• Relevant Electrical, Electronics or Security Systems qualification preferred.
• Vocational or technical training in Electronic Security or Low Voltage Systems advantageous.
• Minimum 2 years' experience installing and servicing electronic security systems.
• Experience with enterprise Access Control, CCTV and Intrusion Detection systems.
• Experience in commercial/industrial/government environments preferred.
• IP-based system commissioning desirable.
• Knowledge of integrated security platforms advantageous.

Responsibilities

• Install, configure, program, commission and test enterprise electronic security systems, including Access Control, IP CCTV, Video Management and Intrusion Detection Systems.
• Deliver project installations safely and efficiently by interpreting drawings, schematics and technical documentation, completing work to agreed quality standards, budgets and project schedules.
• Perform preventative and reactive service activities, including fault diagnosis, repair, maintenance, firmware upgrades, system modifications and restoration of security systems to full operational performance.
• Troubleshoot integrated security solutions, identifying and resolving hardware, software, networking and field device issues while escalating complex technical problems where appropriate and maintaining ownership through to resolution.
• Provide exceptional customer support by building trusted relationships, delivering user training, communicating professionally and consistently demonstrating Convergint's commitment to being Our Customer's Best Service Provider.
• Maintain accurate documentation including commissioning records, service reports, testing results, maintenance documentation and project close-out information to support operational excellence and customer compliance.
• Champion quality and safety by adhering to company policies, health and safety requirements, industry standards and best practices while maintaining a safe, organised and professional working environment.
• Drive continuous improvement by identifying opportunities to improve installation methods, service delivery, productivity, quality and project profitability while sharing knowledge and supporting team development.
• Take ownership of assigned work by managing priorities, maintaining company tools and equipment, supporting Project Managers and colleagues, and ensuring every installation and service activity is completed to the highest professional standard.

Skills

Security systems installation and test

Troubleshooting & repair

Customer service

Independent work

Reading schematics/drawings

Communication skills

Education

Secondary School Diploma

Electrical/Electronics or Security Systems qualification

Vocational/technical training in Electronic Security

Tools

Lenel

Genetec

Milestone

Axis Communications

Bosch Security

Job description

Access Control, CCTV and Intrusion Detection Systems Specialist

About Us

Convergint is a leading provider of integrated security and technology solutions, helping organizations protect people, assets, and critical infrastructure. Our services include the design, installation, integration, and maintenance of electronic security systems, including: Video Surveillance (CCTV), Access Control Systems, Intrusion Detection Systems, Integrated Security Management Platforms, Fire Safety Solutions, Physical Security Technologies and Enterprise and Critical Infrastructure Security Solutions.

Our success is driven by talented professionals who deliver innovative solutions and exceptional customer service.

Position Summary:

The Security Specialist is responsible for the installation, commissioning, programming, testing, servicing, maintenance, and support of enterprise electronic security systems. Working independently on routine activities and with guidance on more complex assignments, the role delivers installationand service work across customer sites while ensuring projects are completed safely, to a high standard of quality, within budget, and in accordance with agreed schedules.

The Security Specialist works across both project installations and reactive/preventative service activities, providing technical expertise and delivering exceptional customer experience. The role supports the full lifecycle of enterprise security solutions, including Access Control, CCTV and Intrusion Detection Systems.

Job Responsibilities:

1. Install, configure, program, commission and test enterprise electronic security systems, including

Access Control, IP CCTV, Video Management and Intrusion Detection Systems, in accordance with project specifications, manufacturer standards and applicable regulations.

2. Deliver project installations safely and efficiently by interpreting drawings, schematics and technical documentation, completing work to agreed quality standards, budgets and project schedules.

3. Perform preventative and reactive service activities, including fault diagnosis, repair, maintenance, firmware upgrades, system modifications and restoration of security systems to full operational performance.

4. Troubleshoot integrated security solutions, identifying and resolving hardware, software, networking and field device issues while escalating complex technical problems where appropriate and maintaining ownership through to resolution.

5. Provide exceptional customer support by building trusted relationships, delivering user training,

communicating professionally and consistently demonstrating Convergint's commitment to being Our Customer's Best Service Provider.

6. Maintain accurate documentation including commissioning records, service reports, testing results, maintenance documentation and project close-out information to support operational excellence and customer compliance.

7. Champion quality and safety by adhering to company policies, health and safety requirements, industry standards and best practices while maintaining a safe, organised and professional working environment.

8. Drive continuous improvement by identifying opportunities to improve installation methods, service delivery, productivity, quality and project profitability while sharing knowledge and supporting team development.

9. Take ownership of assigned work by managing priorities, maintaining company tools and

equipment, supporting Project Managers and colleagues, and ensuring every installation and service activity is completed to the highest professional standard.

Job Skills Requirements:

• Strong knowledge of enterprise electronic security systems.
• Ability to install, commission and troubleshoot Access Control, CCTV and Intrusion Detection systems.
• Good understanding of structured cabling, low voltage wiring practices and networking fundamentals.Job Description
• Ability to read and interpret construction drawings, wiring schematics and technical documentation.
• Familiarity with IP networking concepts including switches, VLANs, TCP/IP addressing and PoE.
• Strong fault-finding and diagnostic skills.
• Excellent organisational and time management skills.
• Strong customer service focus with a professional and positive attitude.
• Ability to work independently while contributing effectively within project teams.
• Good written and verbal communication skills.
• Commitment to delivering quality workmanship and continuous improvement.

Education Requirements:

• Secondary School Diploma or equivalent.
• Relevant Electrical, Electronics or Security Systems qualification preferred.
• Vocational or technical training in Electronic Security or Low Voltage Systems is advantageous.

Experience Requirements:

• Minimum 2 years' experience installing and servicing electronic security systems.
• Experience working with enterprise Access Control, CCTV and Intrusion Detection systems.
• Experience working in commercial, industrial, government or critical infrastructure environments is preferred.
• Experience commissioning IP-based security systems is desirable.
• Knowledge of integrated security platforms is advantageous.

Certifications & Licenses:

• Valid driver's licence with a clean driving record.
• Manufacturer certifications on enterprise security platforms are desirable.
• Industry certifications (e.g. Lenel, Genetec, Gallagher, Milestone, Axis, Bosch) are advantageous.
• Electrical or Low Voltage licences where required by local legislation.
• Health & Safety certifications (e.g. Working at Heights, IPAF, PASMA, MEWP) are desirable