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Billing & Accounts Specialist (Customer Care)
Job summary
An automotive service company in Malaysia is seeking an experienced Customer Services (Billing Clerk) to join their team. The successful candidate will support invoicing, maintain client records, and ensure excellent customer service. Proficiency in Mandarin is essential for communication with clients. Candidates should have at least an SPM level education and possess basic Microsoft Office knowledge. This is a full-time role with specific working hours from Monday to Saturday.
Qualifications
- Candidate must be able to communicate and write in English, Mandarin, and Bahasa Malaysia.
- Basic knowledge of accounting software is advantageous.
Responsibilities
- Support the team with invoicing, receipts, and expense management.
- Act as a point of contact for clients, addressing inquiries.
- Organize and maintain important documents and reports.
- Manage clients' records and maintain bookkeeping needs.
- Collect payments and update accounts payable and receivable records.
- Conduct daily outbound calls for order follow-ups and customer reactivation.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.