puestos de Customer Service en Malasia

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Source, identify and deliver high quality talent to meet business needs.

Ensure hiring lead times are met according to company standards.

Administer and ensure hiring lead time/service Level agreement (SLA) as per the Company’s requirements and standards.

Utilize recruitment tools, social media platforms, job boards, and networks to engage with potential candidates.

Arrange and conduct interview process for selected group of employees as determined by the Hiring Managers/Company.

Facilitate pre-employment screening, background checks, and reference checks.

Coordinate and participate in any recruitment initiatives such as career fairs, walk-in interviews, career talks, collaboration with higher institutions, etc.

Support onboarding experience to ensure smooth assimilation of new hires.

Coordinate pre-boarding activities such as document submission and contract signing.

Provide excellent internal customer service, working closely with hiring managers and candidates to close assignments successfully.

Write effective recruitment advertisements and advertise to all potential channels not limited to Job Boards, Social Media, and ATS Applicant Tracking System.

Prepare and maintain recruitment tracking reports, including budget utilization, hiring timelines, and recruitment metrics.

Work closely with hiring managers to understand workforce planning and recruitment needs.

Other tasks to be assigned from time to time.

Min Diploma in Human Resource Management, Business Studies or any related discipline.

At least 2 - 3 years working experience in the related field is required for this position.

Candidates with working experience in Retail, F&B, FMCG, Healthcare and Manufacturing hiring would be an added advantage.

Candidates with mass recruitment experience are encouraged to apply.

Proficiency in both spoken and written English is a pre-requisite.

Ability to communicate effectively at all levels.

Able to solve problems proactively and work in a fast-paced environment.

Team player with good interpersonal skills, mature, resourceful, and independent.

Multi-tasking and able to meet tight deadlines.

Willing to travel or relocate (scheduled to move to a new HQ in Bukit Raja by mid-2025).
Currently will be based in Section 51, Petaling Jaya.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Talent Acquisition Executive?
• How many years of recruitment experience do you have?

BIG Pharmacy has grown progressively from a neighbourhood pharmacy to one of Malaysia’s leading pharmacy chains. We are expanding rapidly with over 300 outlets throughout Malaysia.

Are you passionate about providing a great customer experience and educating customers to “Be In Goodhealth”? If yes, we want you to join us and grow with our BIG family!