Workday Functional Consultant

BSI Services Malaysia Sdn Bhd; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

16 days annual leave

Medical insurance

Transport allowance

Internet/Phone allowance

Paid maternity/paternity leave

Job summary

BSI Services Malaysia Sdn Bhd is seeking a Workday Functional Consultant to join our Kuala Lumpur office on a permanent hybrid basis. You will configure Workday modules, troubleshoot issues, and manage changes across the global platform.

The role focuses on system accuracy, data integrity, and release readiness within SDLC, ITIL, and Agile frameworks. You will work across Workday functions and partner with HR, Payroll, IT, and stakeholders to maximise value.

Qualifications

• Hands-on Workday experience in a functional role.
• Experience with 1+ Workday modules such as Recruiting, Learning, or Compensation.
• Desirable experience in Workday Security or Integrations.
• Excellent stakeholder engagement and communication.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Provide expert support and administration across the Workday platform, ensuring a stable, efficient HR system.
• Own and configure key Workday modules, driving enhancements while maintaining governance and design standards.
• Investigate, troubleshoot, and resolve system issues with root-cause analysis for long-term solutions.
• Deliver Workday change requests from requirements through testing, deployment and post-launch support.
• Lead assessment and testing of Workday bi-annual releases with minimal business disruption.
• Monitor system performance, data quality, security, and reporting accuracy; implement improvements.
• Identify automation and process optimization opportunities to improve UX and efficiency.
• Collaborate with HR, Payroll, IT, and business stakeholders to maximize Workday value.

Skills

Workday configuration

Troubleshooting

Stakeholder engagement

Security & Integrations (Desirable)

Tools

EIBs (Workday)

Workday reports & Calculated Fields

ServiceNow

Azure DevOps

Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Job Title: Workday Functional Consultant

Location: Kuala Lumpur, Malaysia - Hybrid working

Type: Full time, Permanent

We are hiring a Workday Functional Consultant to join us on permanently working on a hybrid basis from our Kuala Lumpur, Malaysia office. You will be responsible for delivering Workday configuration, technical troubleshooting, incident resolution, and controlled Workday change management across the global Workday platform.

This is a purely technical and operational role focused on system accuracy, configuration quality, data integrity, release readiness, and defect elimination. You will work across all functional areas of Workday as required, while also maintaining expertise in one or more assigned modules.

This role focuses on platform enablement, ensuring the Workday system is stable, compliant, scalable, and continuously optimised through structured delivery disciplines such as SDLC, ITIL, and Agile.

Responsibilities:

• Provide expert support and administration across the Workday platform, ensuring a stable, efficient, and high-performing HR system.
• Own and configure key Workday modules, driving enhancements while maintaining compliance with governance and global design standards.
• Investigate, troubleshoot, and resolve system issues, using root cause analysis to deliver long-term solutions and continuous improvement.
• Deliver Workday change requests and enhancements from requirements gathering through to testing, deployment, and post-launch support.
• Lead the assessment and testing of Workday bi-annual releases, ensuring minimal business disruption and seamless adoption of new functionality.
• Monitor system performance, data quality, security, and reporting accuracy, implementing improvements to strengthen platform integrity.
• Identify and implement automation and process optimisation opportunities to improve user experience, efficiency, and operational effectiveness.
• Partner with HR, Payroll, IT, and business stakeholders to provide technical expertise, drive best practice, and maximise the value of Workday across the organisation.

To be successful in the role, you will have

• Previous experience within a Workday Functional role with demonstratable hands on experience.
• Must have experience with 1 or more of these Workday Modules; Recruiting, Learning, Compensation.
• Experience of Workday Security or Integrations is desirable.
• Excellent stakeholder engagement and communication.
• Proactive attitude with sound decision making and problem solving.
• Strong hands-on experience configuring Workday Business Processes.
• Proficient in building and maintaining Calculated Fields, EIBs (Inbound & Outbound), custom reports, and condition rules.
• In-depth understanding of Workday data structures, business objects, and reporting frameworks.
• Demonstrated experience using ServiceNow and Azure DevOps
• Working knowledge of downstream integration behaviours, data flows, and impacts of configuration on connected systems.
• Proven ability to interpret Workday release notes, identify technical impacts, and assess system or process consequences.
• Experience delivering configuration changes under structured governance.

Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development.

We offer flexible working, as well as 16-days annual leave, paid sick leave, bank holidays, group hospitalisation and surgical insurance, life insurance, transport allowance (dependent on role), internet and/or phone allowance, paid maternity leave, paid paternity leave, paid marriage leave, paid bereavement leave, learning and development opportunities,and a wide range of flexible benefits that you can tailor to suit your lifestyle.

*Please note: BSI are unable to provide visa sponsorship for this vacancy

Together, we are building an organisation that is ready to meet the challenges ahead. Grow your career as you help us shape what comes next.

We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe.

Now we’re taking on society’s biggest challenges. We’re developing standards and guidelines that will help our customers get to net zero, and we’re defining the way new technologies such as AI impact all our lives.

We’re focused on our future – and we’re looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you’ll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You’ll contribute to work that shapes industries and enhances lives – and you’ll take pride in what you do.

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate.Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, andengage with our global organization all while having fun doing great work.BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability orimpairment throughout out our recruiting process,please inform your Talent Acquisition Partner.

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Business Support Services More than 10,000 employees

Our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently-run, growing business. BSI has come a long way since being founded in 1901. Today, we're a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses. We offer diverse career paths from auditing to sales, product development to finance, and from IT to marketing.

With around 4,000 employees working with over 80,000 clients in 172 countries it means that career opportunities are vast. BSI challenges mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth.

Our Vision: "To be the global business improvement partner of choice."

Our Mission: "To help organizations embed excellence", and states our shared purpose.

Our Values: "Integrity - Continual improvement - Inclusivity", guide us in the way we work and help us deliver our Vision and Mission.

Our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently-run, growing business. BSI has come a long way since being founded in 1901. Today, we're a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses. We offer diverse career paths from auditing to sales, product development to finance, and from IT to marketing.

With around 4,000 employees working with over 80,000 clients in 172 countries it means that career opportunities are vast. BSI challenges mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth.

Our Vision: "To be the global business improvement partner of choice."

Our Mission: "To help organizations embed excellence", and states our shared purpose.

Our Values: "Integrity - Continual improvement - Inclusivity", guide us in the way we work and help us deliver our Vision and Mission.

What can I earn as a Functional Consultant