Wills Operations Associate

RHB Trustees Berhad; Malaysia; On-site; MYR 60,000 - 120,000; Full time

Job summary

RHB Trustees Berhad is seeking a diligent professional to support the Wills Operations team in delivering prudent, efficient, and client-focused services in Malaysia.

You will draft Wills and Wasiat documents, assist in amendments and finalisation, manage safekeeping of executed documents, and respond to enquiries from agents, testators and stakeholders with professionalism. The role offers exposure to audits, process improvements, and collaboration with regulators and financial institutions.

Qualifications

• Bachelor's degree in Law, Business Administration, Finance or related discipline.
• Fresh graduates are encouraged to apply.
• Experience in legal services, trust administration or estate planning is advantageous.
• Strong written and verbal English and Bahasa Malaysia communications.
• Proficiency with MS Office applications and documentation management.

Responsibilities

• Support the Wills Operations team with prudent, efficient client-centric services.
• Ensure timely execution of operational activities and client deliverables.
• Draft Wills and Wasiat documents using approved templates.
• Assist amendments, reviews and finalisation of Will documents.
• Manage safekeeping, maintenance and retrieval of executed Will documents.
• Respond to enquiries from agents, testators and stakeholders professionally.
• Participate in meetings and assist in management reporting and updates.
• Support process improvements, system enhancements and audits as needed.
• Collaborate with clients, regulators, solicitors and financial institutions.

Skills

Written and verbal communication

Attention to detail

Time management

Independent working

Interpersonal skills

Customer service

Education

Bachelor's Degree in Law/Business/Finance

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

RHB Trustees Berhad is seeking a diligent professional to support the Wills Operations team in delivering prudent, efficient, and client-focused services in Malaysia.

You will draft Wills and Wasiat documents, assist in amendments and finalisation, manage safekeeping of executed documents, and respond to enquiries from agents, testators and stakeholders with professionalism. The role offers exposure to audits, process improvements, and collaboration with regulators and financial institutions.