Wholesale Account Manager

MAXIS Malaysia; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

MAXIS Malaysia is looking for a Wholesale Account Manager in Kuala Lumpur. You will be responsible for managing customer relationships, billing revenues, and developing business opportunities. The ideal candidate should have a Bachelor’s degree and 7 to 10 years of experience, preferably in the telecommunications sector.

We seek a passionate, collaborative self-starter with excellent solution selling skills. Responsibilities also include ensuring customer satisfaction and maintaining accurate CRM records.

Qualifications

• 7 to 10 years of relevant working experience.
• Ability to perform under pressure and work collaboratively.
• Strong analytical skills for market strategy and financial accuracy.

Responsibilities

• Develop strategic and tactical plans for market portfolio.
• Build and maintain customer relationships.
• Provide excellent service to maximize customer satisfaction.

Skills

Solution selling skills

Sales performance track record

CRM usage

Telco experience

Education

Bachelor's Degree in relevant field

Job description

## Wholesale Account ManagerApplylocations: Menara Maxistime type: Full timeposted on: Posted Todayjob requisition id: JR13133**Are you ready to get ahead in your career?*** We want to empower you to turn your ambitions into achievements.* We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.* Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.* To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.**Why does this job exist and why is it critical?**Wholesale Account Manager is responsible on both GSM and FNW total billings revenues and new contracts; Manage a set of customers assigned for the year – renewal of contracts, finding new opportunities for yearly incremental business; Create, Build, Enhance and maintain customer relationship Business development activities i.e. new customers and project based activities on ad hoc basic for existing accounts.Responsibilities:* Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of the assigned accounts in the portfolio are met.* Build market position in the assigned account by identifying potential business deals and closing relationship with existing and new customers.* Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts.* Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.* Provide excellent service to Company PIC to ensure maximized customer satisfaction.* Assist collection team on customers’ aging. Ensure pipeline in CRM are diligently updated – consistently putting new opportunities week on week AND progressing the opportunity sales motion from creation to closing.* Develop comprehensive Account plans for all assigned customers. Orchestrate communication and collaboration between cross functional Maxis team and customers.* Keeping track of all post sales activities with timely delivery. Working closely with Solution Channels Manager and Identifying new solutions for all assigned customers for sustainable account growth.The Fit:* Bachelors Degree in relevant field of study* Relevant working experience: 7 to 10 years* Experience in using CRM* Excellent solution selling skills.* Excellent sales performance track record.* Telco experience is an added advantage.* Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and A team player.Dateline: 3 May 2016**What’s next?*** Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.* Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.