Well-being Advisor – Wellness Product Expert (Retail)

OSIM (M) Sdn Bhd; West Coast Division; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Commission & incentives

Training & development

Staff discounts

Job summary

OSIM (M) Sdn Bhd is seeking a Well-being Advisor (Retail Sales) to be the face of the brand at its Kota Kinabalu store in IMAGO Shopping Mall. You will deliver exceptional customer service, explain product benefits, and guide customers to suitable wellness solutions to support healthy lifestyles.

The role offers a competitive base salary with commissions, on‑the‑job training, and staff benefits in a fast-paced retail environment.

Qualifications

• Passion for health and wellness
• Strong communication and interpersonal skills
• Retail or customer-facing experience in consumer products
• Ability to work in a fast-paced environment and meet sales targets
• Willingness to learn about new products and trends
• Fluency in English and Bahasa Malaysia (Mandarin/Cantonese an advantage)

Responsibilities

• Greet and engage customers in a friendly and professional manner
• Demonstrate features and benefits of wellness products
• Provide personalized product recommendations
• Assist with product selection, orders, and in-store experience
• Maintain store presentation and product displays at high standards
• Achieve personal and team sales targets
• Participate in product training to stay updated on knowledge

Skills

Customer service

Communication

Retail experience

Sales targets

Product knowledge

Job description

OSIM (M) Sdn Bhd is seeking a Well-being Advisor (Retail Sales) to be the face of the brand at its Kota Kinabalu store in IMAGO Shopping Mall. You will deliver exceptional customer service, explain product benefits, and guide customers to suitable wellness solutions to support healthy lifestyles.

The role offers a competitive base salary with commissions, on‑the‑job training, and staff benefits in a fast-paced retail environment.