Website Management Executive

Hytech Consulting Management Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Hytech Consulting Management Sdn Bhd is seeking a Website Management Executive to oversee daily website management, maintenance, and optimisation. You will be the main contact for website requests, collaborating with Global Sales, marketing, internal developers, and external stakeholders to ensure updates and issues are handled efficiently.

The role requires hands-on website management experience, SEO know-how, basic technical understanding, and strong cross-team coordination.

Qualifications

• 2–4 years of website management experience.
• CMS platforms or website administration experience.
• Strong on-page and technical SEO understanding.
• Basic knowledge of HTML, CSS, and site structure.
• Familiarity with GA4 and Google Search Console.
• Experience coordinating cross-functional website projects.
• Fluent in English and Mandarin Chinese.

Responsibilities

• Manage day-to-day website content updates, landing pages, banners, campaign pages, links, and other website elements.
• Coordinate website maintenance, enhancements, and technical fixes with the development team.
• Ensure website content is accurate, up-to-date, functional, and aligned with business requirements.
• Monitor website performance, loading speed, broken links, and mobile responsiveness.
• Support additional regional websites and domains as required.
• Support on-page and technical SEO improvements, including metadata, keywords, internal links, URL structure, and indexing.
• Work with local teams to optimise website content for LATAM markets.
• Monitor website organic performance through Google Search Console, GA4, or similar tools.
• Identify SEO issues and coordinate improvements with developers and marketing teams.
• Serve as the main PIC for internal and external website-related requests.
• Work closely with all Global Sales stakeholders, including regional team members, to understand website requirements.
• Communicate technical requests and development requirements clearly to Chinese-speaking developers.
• Manage website task priorities, timelines, follow-ups, and delivery status.
• Ensure website changes are reviewed, tested, and approved before deployment.
• Maintain clear documentation of website requests, changes, and outstanding issues.
• Perform basic website QA covering page layouts, links, buttons, forms, tracking, and responsiveness across devices.
• Identify and report website bugs, technical issues, or unexpected changes.
• Coordinate troubleshooting and resolution with developers or external vendors.
• Support website tracking implementation and validation, including GA4, GTM, and UTM parameters.
• Ensure approved promotional content, DISCLAIMERS, and regional restrictions are correctly implemented.
• Monitor key website metrics such as organic traffic, page performance, user engagement, and conversions.
• Provide regular website updates, including completed tasks, outstanding issues, SEO performance, and improvement opportunities.
• Recommend website enhancements that improve user experience and support regional business objectives.

Skills

CMS platforms

SEO

HTML/CSS basics

GA4

Google Search Console

Project coordination

English-Chinese

Job description

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies.

With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, and more.

Job Overview

We are looking for a Website Management Executive to oversee the daily management, maintenance, and optimisation of the website.

The role will serve as the main point of contact for website-related requests, working closely with the Global Sales business and marketing teams, internal developers, and external stakeholders to ensure website updates, enhancements, and technical issues are handled efficiently.

The successful candidate should have hands-on website management experience, good SEO knowledge, basic technical understanding, and strong cross-team coordination skills.

The role will initially focus on the LATAM region, with potential expansion to other regional websites and domains in the future.

Website Operations & Management

• Manage day-to-day website content updates, landing pages, banners, campaign pages, links, and other website elements.
• Coordinate website maintenance, enhancements, and technical fixes with the development team.
• Ensure website content is accurate, up-to-date, functional, and aligned with business requirements.
• Monitor website performance, loading speed, broken links, and mobile responsiveness.
• Support additional regional websites and domains as required.
• Support on-page and technical SEO improvements, including metadata, keywords, internal links, URL structure, and indexing.
• Work with local teams to optimise website content for LATAM markets.
• Monitor website organic performance through Google Search Console, GA4, or similar tools.
• Identify SEO issues and coordinate improvements with developers and marketing teams.

Cross-Team Coordination & Project Management

• Serve as the main PIC for internal and external website-related requests.
• Work closely with all Global Sales stakeholders, including regional team members, to understand website requirements.
• Communicate technical requests and development requirements clearly to Chinese-speaking developers.
• Manage website task priorities, timelines, follow-ups, and delivery status.
• Ensure website changes are reviewed, tested, and approved before deployment.
• Maintain clear documentation of website requests, changes, and outstanding issues.

Website QA & Technical Support

• Perform basic website QA covering page layouts, links, buttons, forms, tracking, and responsiveness across devices.
• Identify and report website bugs, technical issues, or unexpected changes.
• Coordinate troubleshooting and resolution with developers or external vendors.
• Support website tracking implementation and validation, including GA4, GTM, and UTM parameters.
• Ensure approved promotional content, DISCLAIMERS, and regional restrictions are correctly implemented.
• Monitor key website metrics such as organic traffic, page performance, user engagement, and conversions.
• Provide regular website updates, including completed tasks, outstanding issues, SEO performance, and improvement opportunities.
• Recommend website enhancements that improve user experience and support regional business objectives.

Job Requirements

• 2–4 years of relevant experience in website management, digital operations, webmaster, or similar roles.
• Hands-on experience with CMS platforms or website administration.
• Good understanding of on-page and technical SEO.
• Basic knowledge of HTML, CSS, and website structure.
• Familiarity with Google Analytics 4 and Google Search Console.
• Experience coordinating website-related projects with marketing, business, and technical teams.
• Strong attention to detail, problem-solving, and task prioritisation skills.
• Working proficiency in English and Chinese (Mandarin), both written and spoken, to communicate with regional stakeholders and Chinese-speaking developers.

Good to Have

• Experience with website migrations, domain management, redirects, DNS, and SSL.
• Experience supporting multilingual or multi-regional websites.
• Familiarity with SEO tools such as SEMrush.
• Understanding of website conversion optimisation and landing-page performance.
• Experience in financial services or other regulated industries.
• Spanish or Portuguese language skills would be an advantage.