Watch Specialist

The Hour Glass; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

The Hour Glass in Kuala Lumpur seeks highly motivated individuals who are client-focused and passionate about delivering impeccable service in the luxury watch sector. As a watch specialist and ambassador, you will engage clients with your product knowledge and storytelling to guide them toward pieces that fit their needs and style.

This role offers a structured learning and development program, exposure to inspirational leaders in the specialty watch sector, and diverse career opportunities

Qualifications

• Prior experience in the luxury retail sector.
• Experience in client-centric hospitality or service environment.

Responsibilities

• Contribute to team performance
• Engage clients with specialised knowledge and story-telling capabilities
• Establish and deepen long lasting relationships with clients

Skills

Client focus

Storytelling

Communication

Job description

We are seeking highly motivated, outgoing, curious and client focused individuals with a strong passion for creating impeccable service experiences. As a watch specialist and an ambassador of The Hour Glass, you shall ensure that every client is treated with dignity and respect. You will strive to discover your clients’ needs and engage them with your specialised knowledge and story-telling capabilities. We also provide you with a proprietary clientelling platform to establish and deepen long lasting relationships with your clients.

Apart from a competitive remuneration package, we provide our team members with a structured learning and development program that nurtures you throughout your career. You will have the opportunity to work with some of the most talented and inspirational leaders within the specialty watch sector and have access to an array of career opportunities within our network.

About the Role

This is an opportunity for those who thrive in a fast-paced environment and who are passionate about watchmaking, people and sales. With a commercial mindset, a willingness to learn and a flair for forming meaningful relationships, you will contribute to team performance.

We value forward thinking individuals committed to improving themselves and who are eager to harness their creativity and skillsets. Extra points if you are already a watch geek.

Responsibilities

• Contribute to team performance
• Engage clients with specialised knowledge and story-telling capabilities
• Establish and deepen long lasting relationships with clients

Qualifications

• Prior experience in the luxury retail sector
• Open to those with a strong track record operating within a client-centric hospitality or service environment.