Warehouse Operations Process & Performance Lead

DHL Supply Chain; George Town; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Malaysia seeks an Industrial Engineering professional to drive performance-tracking deployments across regional sites, coordinating with IT and operations for successful readiness and implementation.

The role focuses on process mapping, LEAN practices, data analysis and training site users to ensure consistent improvements across the network. Collaboration across IT, Eng and operations in multiple countries is expected.

Qualifications

• Degree in preferably in Industrial Engineering or other Engineering courses.
• Solid experience of Industrial Engineering and IT.
• Strong in Process understanding and LEAN approach.
• Experience in Performance Management, productivity and Industrial Engineering highly desirable.
• Experience working within supply chain operations is essential for this role.
• Experience of cross functional working with operations and functions (IT/ Eng) across of various countries may be desirable in some Regions.

Responsibilities

• Ensuring all operational and performance tracking / mgmt tools aspects for a successful deployment of performance tracking tools/systems are in place or planned in detail prior to and during the readiness and implementation phase
• Deliver consistent implementations across each assigned site within the region to ensure each site within the program scope
• Work with IT to establish the integration/extract from source systems (i.e. WMS/T&A systems.)
• Work with IT to ensure all necessary hardware is in place for the implementation (i.e. Printers, PCs, Scanners)
• Complete an analysis of the data to highlight and detail areas where source systems are not providing data in the correct format or detail
• Define, analyze and then map all effective processes in detail in preparation for application of standards
• Creation of warehouse/location mapping where applicable to a sufficient level of detail ensuring future flexibility to enable effective maintenance whilst providing the platform for accurate standards to be built
• Deliver effective training and knowledge transfer to site users and others on use of the performance tracking tools/systems, interpretation, maintenance and issue resolution
• Document areas of opportunity either in process or equipment and share with site teams
• Highlight and escal…?
• Ensure that any risks and lessons learned are appropriately captured and communicated to regional OMS team
• Conduct health checks in line with sustainability models to ensure success of implementation

Skills

Industrial Engineering

Lean principles

Performance Management

Supply chain operations

Cross-functional collaboration

Education

Bachelor's degree in Industrial Engineering

Job description

DHL Supply Chain in Malaysia seeks an Industrial Engineering professional to drive performance-tracking deployments across regional sites, coordinating with IT and operations for successful readiness and implementation.

The role focuses on process mapping, LEAN practices, data analysis and training site users to ensure consistent improvements across the network. Collaboration across IT, Eng and operations in multiple countries is expected.