Warehouse & Inventory Leader — E-commerce Ops

Caterpillar Technology Sdn Bhd; Puchong; On-site; MYR 56,000 - 78,000; Full time

Benefits offered by this job

Annual Leave

EPF

SOCSO

EIS

Training Provided

Job summary

Jora Malaysia is seeking a Warehouse Supervisor to oversee daily warehouse operations, including receiving, storage, picking, packing and dispatching. You will manage inventory accuracy and supervise warehouse staff to ensure timely order fulfilment.

The role requires a Diploma/Degree in Logistics, Supply Chain Management, Warehouse Management, or a related field, and 3–5 years of warehouse or inventory management experience, preferably with supervisory duties.

Qualifications

• Diploma/Degree in Logistics, Supply Chain Management, Warehouse Management, or a related field.
• 3–5 years of warehouse or inventory management experience, preferably with supervisory experience.
• Experience managing warehouse staff and daily warehouse operations.
• Good understanding of inventory control, stock management, order fulfilment, and logistics processes.
• Experience with e-commerce warehouse operations is an advantage.
• Familiar with inventory/warehouse management systems and Microsoft Excel/Google Sheets.
• Strong organisational and problem-solving skills.
• Able to work independently and manage multiple tasks under time pressure.
• Responsible, detail-oriented, disciplined, and hands-on.
• Good communication and leadership skills.
• Able to work in a fast-paced environment.

Responsibilities

• Oversee the daily operations of the warehouse, including receiving, storage, picking, packing, and dispatching of goods.
• Manage and monitor inventory accuracy, ensuring physical stock matches system records.
• Plan and conduct regular stock counts and stocktake, and investigate any discrepancies or missing inventory.
• Organise warehouse layout and ensure products are stored properly, safely, and efficiently.
• Monitor incoming and outgoing stock and ensure all stock movements are properly recorded.
• Coordinate with e-commerce, sales, purchasing, logistics, and courier partners to ensure smooth order fulfilment.
• Manage daily order fulfilment to ensure orders are picked, packed, and dispatched accurately and on time.
• Monitor packing materials and warehouse supplies, and arrange replenishment when necessary.
• Supervise warehouse staff, including work allocation, attendance, productivity, training, and performance.
• Develop and maintain proper warehouse SOPs and work processes.
• Ensure warehouse operations comply with company policies, safety requirements, and housekeeping standards.
• Monitor damaged, returned, expired, or defective products and ensure proper documentation and handling.
• Coordinate with logistics providers and follow up on delivery, collection, return, and shipment issues.
• Prepare regular reports on inventory, stock movement, fulfilment, warehouse performance, and discrepancies.
• Identify operational issues and implement improvements to reduce errors, stock loss, and unnecessary costs.
• Ensure the warehouse is clean, organised, and maintained in good working condition.

Skills

Leadership

Communication

Organizational skills

Problem solving

Time management

Education

Diploma/Degree in Logistics, Supply Chain Management, Warehouse Management

Tools

Inventory software

Excel/Google Sheets

Job description

Jora Malaysia is seeking a Warehouse Supervisor to oversee daily warehouse operations, including receiving, storage, picking, packing and dispatching. You will manage inventory accuracy and supervise warehouse staff to ensure timely order fulfilment.

The role requires a Diploma/Degree in Logistics, Supply Chain Management, Warehouse Management, or a related field, and 3–5 years of warehouse or inventory management experience, preferably with supervisory duties.