Warehouse & Inventory Lead (E‑commerce)

Caterpillar Technology Sdn Bhd; Puchong; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Annual Leave

EPF

SOCSO

EIS

Training Provided

Job summary

Jora Malaysia is seeking a warehouse supervisor in Malaysia to oversee daily warehouse operations, inventory accuracy, and order fulfilment in a fast-paced environment.

The ideal candidate holds a Diploma/Degree in Logistics or related field, with 3–5 years of warehouse/inventory management experience and strong leadership and communication skills. Proficiency with Excel/Google Sheets and warehouse management systems is preferred.

Qualifications

• Diploma/Degree in Logistics, Supply Chain Management, Warehouse Management, or a related field.
• 3-5 years of warehouse or inventory management experience, preferably with supervisory experience.
• Experience managing warehouse staff and daily warehouse operations.
• Strong understanding of inventory control, stock management, order fulfilment, and logistics processes.
• Experience with e-commerce warehouse operations is an advantage.
• Familiar with inventory/warehouse management systems and Microsoft Excel/Google Sheets.
• Strong organisational and problem-solving skills.
• Able to work independently and manage multiple tasks under time pressure.
• Responsible, detail-oriented, disciplined, and hands-on.
• Good communication and leadership skills.
• Able to work in a fast-paced environment.

Responsibilities

• Oversee the daily operations of the warehouse, including receiving, storage, picking, packing, and dispatching of goods.
• Manage and monitor inventory accuracy, ensuring physical stock matches system records.
• Plan and conduct regular stock counts and stocktake, and investigate discrepancies or missing inventory.
• Organise warehouse layout and ensure products are stored properly, safely, and efficiently.
• Monitor incoming/outgoing stock and ensure all stock movements are properly recorded.
• Coordinate with e-commerce, sales, purchasing, logistics, and courier partners to ensure smooth order fulfilment.
• Manage daily order fulfilment to ensure orders are picked, packed, and dispatched accurately and on time.
• Monitor packing materials and warehouse supplies, and arrange replenishment when necessary.
• Supervise warehouse staff, including work allocation, attendance, productivity, training, and performance.
• Develop and maintain proper warehouse SOPs and work processes.
• Ensure warehouse operations comply with company policies, safety requirements, and housekeeping standards.
• Monitor damaged, returned, expired, or defective products and ensure proper documentation and handling.
• Coordinate with logistics providers and follow up on delivery, collection, return, and shipment issues.
• Prepare regular reports on inventory, stock movement, fulfilment, warehouse performance, and discrepancies.
• Identify operational issues and implement improvements to reduce errors, stock loss, and unnecessary costs.
• Ensure the warehouse is clean, organised, and maintained in good working condition.

Skills

Warehouse Management

Leadership

Communication

Problem Solving

Time Management

Independence

Attention to Detail

Adaptability

Team Player

Education

Diploma/Degree in Logistics, Supply Chain Management, Warehouse Management

Tools

Excel/Google Sheets

Warehouse Management System

Job description

Jora Malaysia is seeking a warehouse supervisor in Malaysia to oversee daily warehouse operations, inventory accuracy, and order fulfilment in a fast-paced environment.

The ideal candidate holds a Diploma/Degree in Logistics or related field, with 3–5 years of warehouse/inventory management experience and strong leadership and communication skills. Proficiency with Excel/Google Sheets and warehouse management systems is preferred.