Waiter/Waitress (MO Grill)

Mandarin Oriental, Kuala Lumpur; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Colleague Wellness

Employees Provident Fund

SOCSO & EIS

Public holiday entitlement

Rest area & colleagues engagement

Job summary

Mandarin Oriental, Kuala Lumpur is seeking a Waiter/Waitress for MO Grill to join our Food & Beverage team. You will greet and serve guests, provide detailed menu information, and multitask in a fast-paced front-of-house setting under the guidance of the Restaurant Manager.

The role requires a high school diploma or equivalent, a quality‑oriented mindset, and a creative approach to guest service. You will be part of a collaborative MO family, with development and wellness programs offered by the

Qualifications

• Greeting and serving guests.
• Providing detailed information on menus.
• Multi‑tasking front‑of‑the‑house duties in a fast‑paced environment.

Responsibilities

• Greet guests and serve in MO Grill.
• Provide detailed menu information and make recommendations.
• Attend training sessions, briefings, and meetings as required.
• Contribute to achieving hotel and department goals and values.
• Support team culture and positive guest experiences.

Skills

Guest service

Menu knowledge

Multitasking

Communication

Education

High School Diploma or equivalent

Job description

Mandarin Oriental, Kuala Lumpur is looking for a Waiter/Waitress (MO Grill) to join our Food & Beverage team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

About the job

Based at the Mandarin Oriental, Kuala Lumpur / within the Culinary Department in Kuala Lumpur, the Waiter/Waitress (MO Grill) is responsible for greeting and serving our guests, providing detailed information on menus, multi-tasking various front-of-the-house duties in a fast-paced environment. The Waiter/Waitress (MO Grill) reports to the Restaurant Manager.

As Waiter/Waitress (MO Grill), you will beresponsiblefor the following duties:

• Help to ensure the hotel’s high standards.
• To be able to make menu suggestions to guests.
• Attend all training sessions and courses, briefings and meetings as required.
• Make a significant and continuous effort to increase your professional knowledge to achieve the goals and objectives of the hotel and department.
• Actively support the hotel’s team culture, and help to achieve the hotel’s Vision, Mission, goals, and values.
• Show a positive, energetic, and caring attitude always towards guests and fellow colleagues.

As Waiter/Waitress (MO Grill), weexpectfrom you:

• High School Diploma or equivalent.
• Quality Orientated and Creative.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• EPF (Employees Provident Fund) contributions (higher than the norm).
• SOCSO (Social Security Organisation) & EIS (Employment Insurance System).
• Public holiday entitlement based on Malaysian calendar.
• Exceptional rest area & colleagues engagement activities.