VP2, Team Leader, Emerging Enterprise

United Overseas Bank (Malaysia) Bhd; Kepong; On-site; MYR 72,000 - 100,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd in Malaysia seeks a capable Team Leader to mentor and guide a high-performing team in daily banking operations. You will oversee workflows, monitor performance, and drive process improvements while ensuring strict regulatory compliance.

The role requires a Bachelor's degree in Business/Finance/Banking and 3–5 years in banking with leadership experience. Strong communication, problem-solving skills, and MS Office proficiency are essential.

Qualifications

• Bachelor's degree in Business, Finance, Banking.
• 3–5 years in banking with 1–2 years in a supervisory or team leadership role.
• Strong leadership, communication, and problem-solving skills.
• Familiarity with regulatory requirements and compliance in Malaysian banking.

Responsibilities

• Motivate, coach, and manage a team of individuals, fostering a high-performance culture.
• Oversee daily operations and workflow, ensuring adherence to procedures and SLAs.
• Monitor team performance, identify areas for improvement, and implement actions.
• Conduct regular team meetings, performance reviews, and provide feedback.
• Handle complex customer inquiries and escalations, ensuring resolution.
• Ensure compliance with internal policies, regulatory requirements, and risk guidelines.
• Identify training needs and facilitate development opportunities for team members.
• Contribute to development and implementation of processes to enhance operational efficiency.
• Prepare and present performance reports to senior management.

Skills

Leadership

Team Management

Communication

Regulatory Knowledge

Problem-Solving

MS Office

Education

Bachelor's degree in Business, Finance, Banking

Tools

Microsoft Office Suite

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Motivate, coach, and manage a team of individuals, fostering a high-performance culture.
• Oversee daily operations and workflow, ensuring adherence to established procedures and service level agreements.
• Monitor team performance, identify areas for improvement, and implement corrective actions.
• Conduct regular team meetings, performance reviews, and provide constructive feedback.
• Handle complex customer inquiries and escalations, ensuring satisfactory resolution.
• Ensure compliance with all internal policies, regulatory requirements, and risk management guidelines.
• Identify training needs and facilitate professional development opportunities for team members.
• Contribute to the development and implementation of new processes and initiatives to enhance operational efficiency.
• Prepare and present performance reports to senior management.

Job Qualifications

• Bachelor's degree in Business, Finance, Banking, or a related field.
• Minimum of 3-5 years of experience in the banking industry, with at least 1-2 years in a supervisory or team leadership role.
• Proven ability to lead, motivate, and develop a team.
• Strong understanding of banking products, services, and operational processes.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Proficiency in Microsoft Office Suite.
• Familiarity with regulatory requirements and compliance standards within the Malaysian banking sector.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

United Overseas Bank ("UOB") was incorporated on 6 August 1935 as the United Chinese Bank. Founded by Datuk Wee Kheng Chiang, the Bank catered mainly to the Fujian community in its early years. The change of name was effected in 1965. Over the past 76 years, UOB has grown from strength to strength. Through a series of acquisitions, it is now a leading bank in Asia. Besides Far Eastern Bank in Singapore, UOB’s major banking subsidiaries in the region are United Overseas Bank (Malaysia), United Overseas Bank (Thai), PT Bank UOB Buana and United Overseas Bank (China). Today, the UOB Group has a network of over 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America.

UOB (Malaysia) offers an extensive range of commercial and personal financial services through its branches, subsidiaries and associate companies: commercial lending, investment banking, treasury services, trade services, cash management, home loans, credit cards, wealth management, general insurance and life assurance.

United Overseas Bank ("UOB") was incorporated on 6 August 1935 as the United Chinese Bank. Founded by Datuk Wee Kheng Chiang, the Bank catered mainly to the Fujian community in its early years. The change of name was effected in 1965. Over the past 76 years, UOB has grown from strength to strength. Through a series of acquisitions, it is now a leading bank in Asia. Besides Far Eastern Bank in Singapore, UOB’s major banking subsidiaries in the region are United Overseas Bank (Malaysia), United Overseas Bank (Thai), PT Bank UOB Buana and United Overseas Bank (China). Today, the UOB Group has a network of over 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America.

UOB (Malaysia) offers an extensive range of commercial and personal financial services through its branches, subsidiaries and associate companies: commercial lending, investment banking, treasury services, trade services, cash management, home loans, credit cards, wealth management, general insurance and life assurance.