Visual Merchandiser & Activity Manager

Ikano-Retail; Petaling Jaya; On-site; MYR 78,000 - 112,000; Full time

Job summary

IKEA Malaysia is seeking a Visual Merchandising/Activity Manager to lead a high-performing team, turn insights into engaging range presentations, and bring the IKEA identity to life in a local market.

You will translate customer needs into inspiring solutions, ensure our displays are affordable and commercially effective, and collaborate across functions to deliver a seamless shopping journey that strengthens the IKEA brand.

Qualifications

• Experience in Visual Merchandising, Commercial Display, or a related field.
• Passion for home furnishing, interior design, retail, and visual communication.
• Ability to transform large retail spaces into engaging environments using layouts and architectural elements.
• Strong commercial mindset with focus on business goals.

Responsibilities

• Lead and develop a high‑performing Visual Merchandising/Activity team.
• Translate local market needs into inspiring range presentations.
• Ensure range presentation is engaging, affordable, and reflects diverse lifestyles.
• Drive commercial growth through effective store layouts and visuals.
• Collaborate with the Com & In team and other functions to share insights.

Skills

Visual Merchandising

Commercial Display

Team Leadership

Retail Experience

Job description

Company Description

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, visitIKEA.my

Job Description

Do you have a passion for home furnishing, people development, and creating inspiring customer experiences?

At IKEA, we believe every visitor deserves an inspiring and seamless shopping journey. We are looking for a leader who is passionate about turning insights into engaging range presentations, developing people, and bringing the IKEA brand to life in a relevant and commercial way.

What you'll do

As our Visual Merchandising/Activity Manager, you will:

Lead and inspire a high-performing team

• Lead, coach, and develop a team of Visual Merchandising/Activity coworkers.
• Inspire the team to strengthen and express the unique IKEA identity throughout the store.
• Support competence development, talent growth, and succession planning within the function.

Create inspiring experiences for our customers

• Understand the needs, dreams, and life-at-home realities of people in the local market and translate them into relevant and inspiring solutions.
• Ensure our range is presented in a way that is engaging, affordable, commercial, and reflects a wide variety of lifestyles and preferences.
• Continuously create newness and vitality that inspires visitors and exceeds their expectations.

Drive commercial success through visual merchandising

• Use layout and range presentation as commercial tools to support business growth and long-term profitability.
• Identify and act on commercial opportunities that improve the shopping experience and business performance.
• Ensure visual merchandising solutions are delivered with simplicity, quality, cost consciousness, and efficiency.

Stay curious and inspire innovation

• Keep up to date with retail, home furnishing, design, and lifestyle trends.
• Collaborate with the Com & In team and other functions to develop creative ideas that inspire customers and strengthen the IKEA brand.
• Share best practices, learnings, and insights across the IKEA network.

Put people first

• Always keep customers in mind when implementing changes on the shop floor.
• Ensure activities are carried out with minimal disruption and clear communication.
• Build strong partnerships across functions to create an excellent customer experience.

Qualifications

Are You Passionate About Bringing IKEA to Life?

We're looking for a creative and commercially driven leader who loves home furnishing, understands customer needs, and knows how to turn ideas into inspiring retail experiences.

Could this be you?

• You have experience in Visual Merchandising, Commercial Display, or a related field, ideally within a fast-paced retail environment.
• You have a passion for home furnishing, interior design, retail, and visual communication, and you enjoy creating spaces that inspire customers and strengthen the IKEA brand.
• You know how to transform large retail spaces into engaging and visually impactful environments, using store layouts, room settings, and architectural elements to tell a compelling story and create a memorable shopping experience.
• You combine creativity with a strong commercial mindset, ensuring that every presentation not only looks great but also supports business goals and customer satisfaction.
• You are highly organized and able to prioritize multiple projects, stakeholders, and deadlines effectively while maintaining attention to detail and quality.
• You thrive in a dynamic environment, enjoy collaborating with different teams, and are constantly looking for new ways to improve and inspire.

What Makes You Stand Out?

You see opportunities where others see challenges.
You are passionate about life at home and creating solutions that meet customers' needs.
You have an eye for design and a talent for bringing ideas to life.
You enjoy working with people and inspiring others through your creativity and leadership.

If you're ready to inspire the many people and shape unforgettable IKEA experiences, we'd love to hear from you!

Job Location