Lumileds International is a global leader in LED technology, innovation, and solutions for the automotive, display, illumination, mobile, and other markets where light sources are essential. Our approximately 3,300 employees operate in over 15 countries to partner with our customers to deliver solutions for lighting, safety, and well-being.
The Lumileds environment is fast-paced, cutting-edge, intelligent and fun! We are looking for exceptional talent to join our team! To learn more, visit lumileds.com.
Who You Are:
You are a seasoned IT leader who is equally comfortable in a boardroom and in a data center. You have run a global IT function in a manufacturing company; you understand that IT exists to enable an efficient business model, provide the platform for financial performance, enable employee productivity, run our factories and support our customers with go-to market systems. You have demonstrated experience in AI, ERP systems, modernizing technology and transformational projects leading to improvements in both cost structure and business performance.
You are pragmatic but conscious about cost. You see that as an opportunity to shape the landscape rather than a constraint to work around. You are calm under pressure, direct in communication, and credible with a CFO, a plant manager and a security engineer in the same afternoon. Working across Malaysian, Singaporean, Chinese, European and American cultures is second nature to you.
Position Summary:
The Head of IT carries end-to-end accountability for Lumileds' global information technology. The role owns IT strategy, architecture, service delivery, and IT compliance across every site, and is the single point of accountability to the Executive Leadership Team for the availability and cost of the company's technology landscape.
Lumileds runs a deliberately lean operating model: centralized governance with distributed execution. While the current structure involves a wide variety of outsourced providers, the future model and combination of on prem, cloud, in house and providers will depend largely on your leadership and involvement in helping to create the future ideal lean platform to support the business model. The Head of IT is the architect and the guardian of that platform and is expected to ensure it provides measured performance and service levels at a reduced cost.
The role spans six functional domains: IT Operations and Infrastructure; Manufacturing IT and MES; IT Compliance; Data Management, Enterprise Applications and PMO; and HR Information Systems. It supports manufacturing and commercial operations. Depending on the candidate, the role may also oversee IT security. Ideally, this role is based in Malaysia, involving frequent visits to our operations in Penang.
What You Will Do:
Strategy and Governance
- Own and evolve the global IT strategy, operating model and multi-year roadmap, and secure Executive Leadership Team endorsement for it.
- Own and drive Lumileds internal AI transformation program, establishing a clear roadmap aligned to measurable business outcomes including productivity gains, cost efficiency, and revenue enablement.
- Maintain the centralized governance with distributed execution model, ensuring central control over architecture and standards while execution scales through partners.
- Chair the IT Change Control Board and the IT Steering Committee and keep IT investment decisions traceable to business outcomes.
- Represent IT to the Executive Leadership Team through monthly business reviews and quarterly operational reviews, with clean, consistent reporting.
IT Operations, Infrastructure and Service Delivery
- Hold accountability for the availability and performance of all global IT services against a 99.8 percent uptime commitment, with incident, problem and change management run to ITIL practice.
- Provide the tools and training to help the management team drive AI adoption across the organization.
- Own a hybrid landscape of servers across owned, leased and infrastructure-as-a-service platforms, including Nutanix, VxRail, VMware, Isilon, Cohesity and cloud hosting.
- Direct the global network, including SD-WAN connectivity, segmented OT and IT networks that protect industrial processes, secure remote access and site connectivity.
- Govern the standardized user workplace: leased laptops on a refresh cycle, Microsoft 365 and Teams as the core collaboration platform, and a global service desk.
- Drive data center consolidation, end-of-life remediation, site cessations and relocations, and capacity planning that keeps pace with business growth.
Manufacturing IT
- Own the manufacturing IT and MES landscape that keeps the factories running, including Camstar development and shop-floor integration.
Enterprise Applications
- Own the SAP landscape supporting finance, supply chain and operations, together with the planning, integration and analytics estate built on SAP IBP, CPI-DS, Datasphere, Analytics Cloud, BW and BusinessObjects.
- Oversee the wider business application portfolio, including PLM, OpenText content and digital asset management, Salesforce, and the HR information system.
- Direct the project management office so that enhancement and transformation projects land on time, on budget and with the business benefit that justified them.
- Manage the SAP license position and other major software entitlements, keeping usage, compliance and cost aligned.
Vendor, Contract and Cost Management
- Own the IT vendor ecosystem end to end, from selection and negotiation through to performance management and exit, across infrastructure outsourcing, network and connectivity, application support and workplace services.
- Hold managed service providers to their service-level agreements through structured governance, monthly service reviews and escalation routes that work when a major incident is live.
- Own the annual IT budget and the monthly forecast and deliver year-on-year cost alignment without eroding service (or security).
- Approve IT purchase requisitions and contract renewals, and work with Legal, Procurement and Finance on reviews, billing arrangements and licensing agreements.
Corporate Transactions and Transition Services
- Lead IT through corporate transactions: due diligence, expert sessions with prospective partners / customers, carve-out planning and post-transaction separation of systems, data and infrastructure.
- Own the IT scope of Transition Services Agreements, both as provider and as recipient, including service definition, cost allocation, extensions and eventual termination.
- Serve as the IT counterpart to divested and acquiring entities, keeping business continuity intact while systems are separated or integrated.
People and Organization
- Lead a globally distributed internal team of employees and contractors, spanning IT operations and infrastructure, manufacturing IT, enterprise applications, data management and HRIS.
- Develop the senior IT management team, set objectives, run performance and development cycles, and build the succession depth a lean organization depends on.
- Shape the IT organization design so that critical knowledge stays in-house and commodity execution stays with partners.
- Partner with the Head of Information Security, peers at Finance, HR, Legal, Procurement, Quality, Manufacturing and Supply Chain leadership as the single face of IT to the business.
What You Will Bring (Required Qualifications):
- 12+ years of experience in technology leadership, with at least 3-5 years leading enterprise AI, automation, or digital transformation programs at scale.
- Proven track record of building AI/ML or intelligent automation programs that delivered measurable business impact.
- Strong executive presence with the ability to influence and align senior stakeholders across functions.
- At least 5 years leading a global or multi-site IT function with full budget accountability.
- Proven experience running IT in a global manufacturing environment, with genuine understanding of factory operations, MES and shop-floor dependencies.
- Demonstrated success managing a vendor-centric operating model, including negotiating and governing large outsourcing and managed service contracts.
- Working knowledge of an SAP-centered enterprise application landscape and of enterprise infrastructure, networking and cloud platforms.
- Experience of IT audit and compliance in a regulated manufacturing setting, including ISO 9001 and IATF 16949.
- Substantial experience working across multiple cultures in a global corporation, and fluency in English.
- Bachelor's Field of Study Information Technology, Management
Years of Experience (Minimum)
Preferred Qualifications:
- Experience as CIO or Head of IT in a mid-sized global industrial company.
- Experience with carve-outs, divestments or post-merger integration, and with Transition Services Agreements.
- Professional certifications such as ITIL or equivalent (service) management certification.
- Experience in semiconductor, LED, electronics or automotive supply base.
- Established relationships with major IT service providers and system integrators in the Asia Pacific region.
- Existing right to work in Malaysia, or willingness to relocate to Penang.
Lumileds is an Equal Employment Opportunity Employer