Senior HR Partner (DL)

Lumileds; Bayan Lepas; On-site; MYR 180,000 - 240,000; Full time

Job summary

Lumileds International is seeking a Senior HR Partner to lead end-to-end HR responsibilities for Direct Labor and the manufacturing workforce in Penang. You will drive manpower planning, recruitment, employee relations, agency governance and workforce analytics while ensuring governance, data integrity and compliance with Malaysian requirements and Apple standards.

You will partner with Operations and cross-functional teams to translate manpower needs into actionable HR initiatives, manage

Qualifications

• Bachelor's degree required in HRM, Business Admin, IR or related field.
• Minimum 7 years of progressive HR experience in manufacturing.
• Experience partnering with Operations leaders and managing multiple workforce priorities.
• Hands-on HR data, reporting, audit preparation and process controls.

Responsibilities

• Lead end-to-end HR partnership for Direct Labor and manufacturing workforce.
• Oversee manpower planning, staffing, recruitment and onboarding for DL and other workforce categories.
• Manage agency governance and contingent/foreign workforce requirements.
• Own workforce reporting, data reconciliation and audit readiness.
• Ensure compliance with Malaysian employment requirements and customer standards.

Education

Bachelor's degree in Human Resources Management, Business Administration, Industrial Relations or a related field

Tools

HRIS

Excel

Job description

Lumileds International is a global leader in LED technology, innovation, and solutions for the automotive, display, illumination, mobile, and other markets where light sources are essential. Our approximately 3,300 employees operate in over 15 countries to partner with our customers to deliver solutions for lighting, safety, and well-being.

The Lumileds environment is fast-paced, cutting-edge, intelligent and fun! We are looking for exceptional talent to join our team! To learn more, visit lumileds.com.

Position Summary:

Act as the Senior HR Partner for the Direct Labor (DL) and manufacturing workforce, providing end-to-end partnership across workforce planning, recruitment, employee relations, contingent workforce governance, workforce analytics, compliance and operational HR controls. The role partners closely with Operations and cross-functional stakeholders to translate manpower requirements into sustainable workforce actions, while ensuring consistent HR governance, data integrity and compliance with Malaysian legal requirements, RBA / Apple standards and internal policies. In addition to leading DL hiring and agency management, the role owns workforce reporting and reconciliation, TPEA / FMW / hostel governance, ER case administration and documentation, audit readiness, government workforce programs, and continuous improvement of HR operational controls.

What You Will Do:

HR Business Partnership & Workforce Planning

• Partner with Operations leaders and hiring managers on manpower planning, staffing mix, workforce deployment and short-/long-term workforce requirements.
• Translate business and operational priorities into practical HR actions, balancing business continuity, employee impact, cost and compliance.
• Provide workforce insights on headcount, movement, attendance, turnover, contingent workforce usage and workforce risks to support management decisions.
• Act as a senior HR point of contact for DL / manufacturing workforce matters and coordinate cross-functional closure with TA, Payroll, Shared Services, Finance, EHS and Operations.
• Lead end-to-end recruitment for DL and other assigned workforce categories, including sourcing, screening, interviews, offer, onboarding and post-onboarding follow-up.
• Manage agency and own-sourcing pipelines to support urgent and planned hiring demand, including CG25 and below / contingent / FCW recruitment as assigned.
• Coordinate interview schedules, manpower status updates, requisition tracking and hiring progress with TADL, hiring managers and agencies.
• Ensure complete pre-employment checks, hiring evidence, onboarding documentation and transaction controls.
• Support internal job opportunities, workforce movements and employment verification requirements.

Workforce Analytics, Reporting & Data Integrity

• Own weekly / monthly Ops HR reporting covering headcount, workforce mix, movements, attendance, overtime, hiring, ER indicators and other agreed metrics.
• Reconcile permanent, contract, contingent / agency and FMW workforce data to ensure accurate and traceable reporting.
• Identify material variances, trends and exceptions; provide clear analysis, risk flags and recommended follow-up actions.
• Maintain management-ready dashboards and ensure reported information can be used without material rework.

Employee Relations, Grievance & Case Management

• Handle routine employee relations and misconduct matters within delegated authority, from counseling / fact-finding through disciplinary documentation and closure.
• Coordinate with line managers on show-cause letters, warnings, investigations and Domestic Inquiry (DI) preparation in accordance with due process.
• Maintain ER trackers, case chronology, evidence indexes, correspondence and closure records to ensure complete and audit-ready documentation.
• Analyze recurring ER themes such as absenteeism, tardiness, workplace conflict and grievance patterns, and recommend preventive interventions.
• Escalate high-risk, precedent-setting, IR / union, ethics or compliance-sensitive matters to the HR Manager / Senior HR leadership as appropriate.
• Manage and monitor TPEA relationships for local contingent workers and FMW, ensuring service, recruitment, documentation and grievance requirements are met.
• Coordinate annual / periodic agency performance reviews, scorecards, statutory document checks and corrective action tracking.
• Ensure FMW and hostel documentation, welfare follow-up and accommodation controls are maintained in accordance with Act 446, legal and customer requirements.
• Coordinate hostel audits, Certificate of Accommodation (COA) requirements and closure of identified gaps.
• Ensure recruitment and employment practices remain aligned with RBA, Apple Supplier Code and internal policies.

Audit, Compliance & Risk Management

• Own / coordinate audit readiness for O2, RBA, Apple, customer, internal and other applicable HR / workforce audits within assigned scope.
• Maintain evidence repositories, compliance trackers, CAP status and overdue action visibility; ensure evidence is complete, indexed and traceable.
• Partner with relevant stakeholders to close audit findings, repeat gaps and control weaknesses through sustainable corrective actions.
• Ensure compliance with applicable Malaysian employment requirements, foreign workforce regulations, internal policy and customer standards.

Government Programs & External Collaboration

• Administer and monitor NTEP, MySIP and other applicable workforce development / government programs, including registration, evidence, status and deadline control.
• Support government, university and external collaboration requirements linked to workforce development, MIDA or related programs.
• Maintain accurate submission records and elevate risks before due dates.

HR Operations Controls & Continuous Improvement

• Maintain strong controls over employee movements, resignations, onboarding / offboarding, employment verification and supporting documentation.
• Own recurring trackers and control cycles; identify gaps, root causes and improvement actions.
• Improve reporting, hiring, agency and HR operational processes to reduce manual effort, prevent recurring errors and strengthen governance.
• Provide coaching and functional guidance to supporting HR / manufacturing specialist resources where applicable.

Others

• Comply with environment, security, health and safety requirements.
• Perform other responsibilities assigned by the Immediate Superior, consistent with the level and purpose of the role.

What You Will Bring (Required Qualifications):

• Bachelor's degree in Human Resources Management, Business Administration, Industrial Relations or a related field.
• Minimum 7 years of progressive HR experience in a manufacturing environment, with strong exposure to workforce operations, recruitment, employee relations and contingent / foreign workforce management.
• Experience partnering directly with Operations leaders and managing multiple workforce priorities in a fast-paced environment.
• Hands-on experience with HR data / workforce reporting, audit preparation, agency governance and process controls.

Preferred Qualifications:

• Strong understanding of Malaysian employment and industrial relations requirements, Act 446 and foreign workforce regulations.
• Good working knowledge of RBA standards, Apple Supplier Code of Conduct and customer / social compliance expectations.
• Strong analytical capability with the ability to reconcile workforce data, identify trends and convert information into management actions.
• Strong stakeholder management, communication, judgment and problem-solving skills, with the confidence to challenge constructively when required.
• Demonstrated ability to lead process improvements, manage cross-functional actions and operate independently with appropriate escalation.
• Experience with HRIS and advanced Excel or dashboarding tools is an advantage.

Lumileds is an Equal Employment Opportunity Employer