Vendor Billing & Operations Specialist

SPX Express; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Job summary

SPX Express in Kuala Lumpur is seeking a detail-oriented Billing Validation & Payment Administrator to support outsourced linehaul vendors.

You will validate trips, manage documentation, maintain the master billing tracker, negotiate rates, onboard new vendors, and act as the main liaison for operational and billing matters. Fresh graduates welcome; 45-hour weeks, Monday–Friday, 9:30am–6:30pm, Midvalley, Kuala Lumpur.

Qualifications

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related disciplines.
• 0-2 years of working experience in linehaul operations, transportation, logistics, or related industry; fresh graduates welcome.
• Strong analytical skills with high attention to detail, especially in billing validation and data management.
• Good negotiation and stakeholder management skills; excellent communication and interpersonal abilities.
• Proficient in Microsoft Excel/Google Sheets and comfortable working with large datasets.

Responsibilities

• Perform monthly validation of outsourced linehaul vendors' completed trips, billing rates, penalties, and special payment cases.
• Ensure all billing claims are accurate, supported by relevant documentation, free from duplicate claims, and comply with company policies.
• Consolidate validated billing records into the master billing tracker and support timely payment processing.
• Build and maintain professional working relationships with outsourced linehaul vendors.
• Serve as the primary liaison between SPX and outsourced vendors for all operational, billing, and administrative matters.
• Handle vendors' enquiries, concerns, and communication in a professional and timely manner.
• Maintain accurate and up-to-date records for all linehaul vendor-related information.
• Negotiate transportation rates with outsourced vendors for newly introduced routes; document terms.
• Manage end-to-end onboarding for new outsourced vendors, including documentation and communications.
• Coordinate investigations and recovery support for incidents; work with security and operations teams.

Skills

Analytical skills

Negotiation

Stakeholder mgmt

Communication

Excel/Sheets

Attention to detail

Education

Diploma/Bachelor's in Logistics

Tools

Microsoft Excel

Job description

SPX Express in Kuala Lumpur is seeking a detail-oriented Billing Validation & Payment Administrator to support outsourced linehaul vendors.

You will validate trips, manage documentation, maintain the master billing tracker, negotiate rates, onboard new vendors, and act as the main liaison for operational and billing matters. Fresh graduates welcome; 45-hour weeks, Monday–Friday, 9:30am–6:30pm, Midvalley, Kuala Lumpur.