UiPath Platform & Automation Operations Specialist (Contractor)

Career Wise; Penang; On-site; MYR 55,800 - 83,700; Full time

Job summary

Career Wise in Penang, Malaysia is looking for an individual responsible for the administration and operational support of the UiPath Automation Cloud platform. This role is not a primary automation developer role but focuses on managing the RPA infrastructure, ensuring security, compliance, and reliability while providing strong operational ownership. The position entails monitoring performance, troubleshooting issues, and coordinating with various teams for effective platform management.

Responsibilities

• Own and manage Windows servers hosting unattended UiPath robots.
• Perform VM lifecycle management: build, patching, hardening, upgrades, and decommissioning.
• Monitor and manage robot capacity, performance, and availability.
• Troubleshoot OS-level, connectivity, authentication, and execution issues.
• Coordinate with central Windows / Infrastructure / Security teams on patches and policy changes.
• Ensure servers comply with enterprise security and hardening standards.
• Manage UIPath license administration and optimization.
• Operational support for deployments, schedules, queues, assets, and credentials.

Job description

Role Overview

This role is responsible for the day-to-day stability, administration, and operational support of the UiPath Automation Cloud platform and the underlying on-prem infrastructure supporting unattended automation.

This is not a primary automation developer role. The purpose of the role is to provide strong platform, infrastructure, and operational ownership within the RPA Center of Excellence (COE), enabling solution developers to focus on delivery while ensuring the UiPath environment remains secure, scalable, compliant, and reliable.

Key Responsibilities

1. RPA Infrastructure & VM Management (On-Prem)

• Own and manage Windows servers hosting unattended UiPath robots
• Perform VM lifecycle management: build, patching, hardening, upgrades, and decommissioning
• Monitor and manage robot capacity, performance, and availability
• Troubleshoot OS-level, connectivity, authentication, and execution issues
• Coordinate with central Windows / Infrastructure / Security teams on patches and policy changes
• Ensure servers comply with enterprise security and hardening standards
• Organization- and tenant-level administration within UiPath Automation Cloud
• User, group, and role management aligned with COE and federated operating models
• UiPath license administration and optimization, including group-based allocation
• Tenant, environment, and platform configuration aligned to governance standards
• Monitoring overall platform health and responding to platform-level incidents
• Manage unattended robot accounts, machines, and runtimes
• Maintain folder structures, permissions models, and access control
• Operational support for deployments, schedules, queues, assets, and credentials
• First-level investigation of job failures and runtime issues prior to escalation
• Front-line operational support for selected automations owned by the COE
• Incident triage, root cause analysis, and resolution of recurring issues
• Collaboration with UiPath developers when code changes or fixes are required
• Execution and maintenance of operational runbooks and support documentation

What This Role Is Not

• Not a full-time automation developer role
• Not responsible for designing new business processes
• Not the owner of large-scale solution architecture decisions