Travel Product Executive

Discova; Kuching; On-site; MYR 50,000 - 90,000; Full time

Job summary

Discova in Malaysia is seeking a meticulous Product Design Executive to join our global, diverse team. You will design inspiring itineraries for current and prospective clients and support the product designer in creating travel products that stand out and are commercially sound.

You will work to understand our B2B customers' needs, manage workflows, and ensure proposals are delivered on time. Strong English, attention to detail and teamwork are essential.

Qualifications

• Bachelor degree or 5-6 years experience in product development.
• Travel industry and Discova destination knowledge.
• Fluent in both written and spoken English.
• Travel to or in our destinations or prior experience living in them is a plus.

Responsibilities

• Ensure itineraries are presented to a high standard, written in excellent English and in the agreed itinerary format.
• Understand the requirements of our B2B customers and be able to meet their needs in the product offering proposed.
• When required support the Product Designers in developing travel products (experiences, day tours & multiday itineraries) in line with brand standards, ensuring they both stand out from the competition and are commercially sound.
• When required, conduct product familiarization trips to support in the development product & showcase it to other team members and agents.
• Adhere to One Best Way standards to manage and maintain client programs and pricing and correspondence in the product file share.

Skills

Fluent English

Communication skills

Analytical skills

Attention to detail

Time/priority management

Presentation skills

Education

Bachelor degree or 5-6 years experience in product development

Job description

We’re looking for a meticulous, highly-organised and friendly individual to join our global, diverse team. Join us as our Product Design Executive in Malaysia!

The product executive designs inspiring itineraries for current and prospective clients. They will also support the product designer in developing innovative travel products. Strong commercial acumen as well as an eye for creativity is required to ensure itineraries designed are competitively priced, profitable and exceed customer expectations.

A good understanding of Discova’s agents needs is required to ensure suitable products are continually proposed. They should know the core Discova product range inside out have a strong attention to detail and organisational skills to manage incoming workflow and ensure agent proposals are delivered to deadline.

Core responsibilities

• Ensure itineraries are presented to a high standard, written in excellent English and in the agreed itinerary format


• Understand the requirements of our B2B customers and be able to meet their needs in the product offering proposed


• When required support the Product Designers in developing travel products (experiences, day tours & multiday itineraries) in line with brand standards, ensuring they both stand out from the competition and are commercially sound.


• When required, conduct product familiarization trips to support in the development product & showcase it to other team members and agents


• Adhere to One Best Way standards to manage and maintain client programs and pricing and correspondence in the product file share

About you

The Essentials:

• A Bachelor degree or 5-6 years experience in product development


• Travel industry and Discova destination knowledge


• Fluent in both written and spoken English


• Travel to or in our destinations or prior experience living in them is a plus

The Attributes:

• Customer centric with commitment to high standards of service delivery


• Excellent communication skills (verbal and written)


• Strong commercial acumen and analytics


• High attention to details & strong time/priority management skills


• Strong interpersonal and presentation skills across culture


• Able to work independently or in a team environment


• Willing to travel on business when required


• Proficient with Microsoft Office applications

About Discova

To learn more about Discova and our work perks click: https://bit.ly/4hEd88H