Travel Product Executive - Kuala Lumpur, Malaysia

Discova; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Travel Discounts

Career Growth

Learning & Development

Recognition

Inclusive Workplace

Give Back

Sustainability

Job summary

Discova is seeking a Product Designer to design and manage travel products from concept through launch and operation. You will work closely with sales, marketing, contracting, and product teams to translate customer insights and market trends into compelling experiences that drive business results.

The role involves developing innovative itineraries, managing the lifecycle, and collaborating to maximize product impact while ensuring accuracy of content and data across systems.

Qualifications

• Bachelor’s degree or at least 5 years of experience in product development and product management.
• Strong knowledge of the travel industry and destination products.
• Fluent written and spoken English.
• Experience travelling extensively within relevant destinations or living in destination markets is highly regarded.
• Proficiency in Microsoft Office applications.
• Willingness to travel for business when required.

Responsibilities

• Design and develop innovative travel experiences, day tours, and multi-day itineraries that align with brand standards and customer needs.
• Manage the product lifecycle from research and development through to launch and ongoing optimization.
• Monitor market trends, customer segments, and portfolio performance to identify opportunities and product gaps.
• Collaborate with sales, marketing, business development, and contracting teams to maximize product effectiveness and business growth.
• Support high-value proposals, agent tenders, and training initiatives by showcasing the strength of the product portfolio.
• Ensure product information, pricing, content, images, and system data are accurate, up to date, and market-ready.

Skills

Fluent English

Analytical mindset

Communication skills

Organizational skills

Education

Bachelor’s degree or 5+ years experience in product development/management

Tools

Microsoft Office

Job description

About The Opportunity

As a Product Designer, you will play a key role in creating and managing exceptional travel products from concept through to launch and operation. Working closely with sales, marketing, contracting, and product teams, you will use customer insights, market trends, and commercial analysis to build experiences that stand out in the market while delivering strong business results.

Your main responsibility is:

• Design and develop innovative travel experiences, day tours, and multi-day itineraries that align with brand standards and customer needs.
• Manage the product lifecycle from research and development through to launch and ongoing optimization.
• Monitor market trends, customer segments, and portfolio performance to identify opportunities and product gaps.
• Collaborate with sales, marketing, business development, and contracting teams to maximize product effectiveness and business growth.
• Support high-value proposals, agent tenders, and training initiatives by showcasing the strength of the product portfolio.
• Ensure product information, pricing, content, images, and system data are accurate, up to date, and market-ready.

About You

The Essentials:

• Bachelor’s degree or at least 5 years of experience in product development and product management.
• Strong knowledge of the travel industry and destination products.
• Fluent written and spoken English.
• Experience travelling extensively within relevant destinations or living in destination markets is highly regarded.
• Proficiency in Microsoft Office applications.
• Willingness to travel for business when required.

The Attributes:

• Strong commercial acumen and analytical mindset.
• Excellent problem-solving and decision-making skills.
• Customer-focused with a commitment to delivering high-quality experiences.
• Outstanding communication and presentation skills.
• Highly organized with strong attention to detail and effective prioritization skills.
• Able to work independently while collaborating effectively across diverse teams and cultures.

What You Will Enjoy

• Culture: Join Discova and Flight Centre Travel Group—certified Great Place to Work® across multiple regions with a team culture like no other in the travel industry
• Travel Discounts: Exclusive rates for you, family and friends on flights, hotels, tours, cruises, travel insurance and more
• Career Growth: Real opportunities across a global network of brands—we promote from within and invest in your development
• Learning & Development: Access to LinkedIn Learning with 24,500+ courses; individualized development pathways
• Recognition: Famous FCTG culture at Reward & Recognition events including Global Gathering and EOFY celebrations
• Inclusive Workplace: We're an Equal Opportunity Employer welcoming diversity across race, ethnicity, religion, gender identity, sexual orientation, disability, and age
• Give Back: Corporate Social Responsibility program; paid parental and volunteer leave
• Sustainability: We’re committed to protecting the environment essential to tourism’s future

About Discova

As a DMC with 95% local staff, we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discova’s DNA as a company, and we are committed to being an equitable workplace for all our employees regardless of gender identity, ethnicity, disability or sexual orientation. We welcome you to our family as you are and who you are.