Contracting Executive, KL - Malaysia

Discova Malaysia; Kuala Lumpur; On-site; MYR 50,000 - 84,000; Full time

Job summary

Discova Malaysia is seeking a Contracting Executive to source, manage and optimize travel products while building strong supplier relationships and strengthening negotiation expertise. You will work with the Regional Contracting Leader and cross-functional teams in a fast-paced, global travel business.

The role involves contracting documentation, rate agreements, content, and campaigns, with opportunities for travel and growth across Discova’s portfolio.

Qualifications

• Bachelor's Degree or 1+ years of experience in Travel or Contracting.
• Good command of written and spoken English.

Responsibilities

• Support day-to-day product sourcing activities across the assigned portfolio.
• Contact suppliers to secure contracting documentation and contracting packs.
• Source rate agreements and encourage supplier participation in campaigns and promotional opportunities.
• Secure product content, descriptions, and images to support product display and sales across channels.
• Maintain supplier contracts and documentation in accordance with One Best Way policies and standards.
• Ensure Contract Masterfile accuracy and currency.
• Coordinate product and rate updates through Fresh Service to support speed-to-market objectives.
• Manage supplier connectivity and distribution opportunities with internal connectivity teams.
• Investigate and resolve product-related questions and issues raised by internal stakeholders.
• Benchmark contracts and promotions to ensure competitiveness and maximize margin opportunities.
• Utilize system reports to identify and resolve rate and availability issues.
• Manage supplier email communications and track responses to surveys, solicitations, and information requests.
• Develop and maintain strong supplier relationships.
• Collaborate with global counterparts to identify and document global contracting standards and SOPs.
• Promote preferred suppliers where appropriate.
• Meet targets and deadlines established by leadership.
• Participate in training and development opportunities.
• Continuously build knowledge and expertise of the Discova product portfolio.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Skills

Interpersonal skills

Customer focus

Results-oriented

Organizational skills

Attention to detail

Problem-solving

Teamwork

Willingness to travel

MS Office

English proficiency

Education

Bachelor's degree or 1+ years in Travel or Contracting

Tools

Fresh Service

MS Office

Job description

Are you passionate about travel, supplier partnerships, and commercial success? Join Discova as a Contracting Executive and play a key role in shaping a high-quality travel product portfolio that inspires unforgettable experiences. Working closely with the Regional Contracting Leader and cross-functional teams, you'll help source, manage, promote, and optimize travel products while building strong supplier relationships and strengthening your commercial and negotiation expertise. This is an exciting opportunity for someone who enjoys a fast-paced, collaborative environment and wants to grow within a global travel business.

ABOUT THE OPPORTUNITY

Key Responsibilities

• Support day-to-day product sourcing activities across the assigned portfolio.
• Contact suppliers to secure contracting documentation and contracting packs.
• Source rate agreements and encourage supplier participation in campaigns and promotional opportunities.
• Secure product content, descriptions, and images to support product display and sales across channels.
• Maintain supplier contracts and documentation in accordance with One Best Way policies and standards.
• Ensure Contract Masterfile accuracy and currency.
• Coordinate product and rate updates through Fresh Service to support speed-to-market objectives.
• Manage supplier connectivity and distribution opportunities with internal connectivity teams.
• Investigate and resolve product-related questions and issues raised by internal stakeholders.
• Benchmark contracts and promotions to ensure competitiveness and maximize margin opportunities.
• Utilize system reports to identify and resolve rate and availability issues.
• Manage supplier email communications and track responses to surveys, solicitations, and information requests.
• Develop and maintain strong supplier relationships.
• Collaborate with global counterparts to identify and document global contracting standards and SOPs.
• Promote preferred suppliers where appropriate.
• Meet targets and deadlines established by leadership.
• Participate in training and development opportunities.
• Continuously build knowledge and expertise of the Discova product portfolio.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

About you
The Essentials

• Bachelor's Degree or 1+ years of experience in Travel or Contracting.
• Good command of written and spoken English.

The Skills and Attributes

• Strong interpersonal skills and customer focus.
• Results-oriented mindset.
• Excellent organizational skills with the ability to adapt and implement change.
• High attention to detail.
• Ability to work under pressure and manage multiple priorities.
• Strong problem-solving capabilities with a solution-focused approach.
• Ability to work independently and collaboratively within a team.
• Willingness to travel for business when required.
• Alignment with Discova's purpose and values.
• Proficiency in Microsoft Office applications.

What You Will Enjoy

• Culture: Join Discova and Flight Centre Travel Group—certified Great Place to Work® across multiple regions with a team culture like no other in the travel industry
• Travel Discounts: Exclusive rates for you, family and friends on flights, hotels, tours, cruises, travel insurance and more
• Career Growth: Real opportunities across a global network of brands—we promote from within and invest in your development
• Learning & Development: Access to LinkedIn Learning with 24,500+ courses; individualized development pathways
• Recognition: Famous FCTG culture at Reward & Recognition events including Global Gathering and EOFY celebrations
• Inclusive Workplace: We're an Equal Opportunity Employer welcoming diversity across race, ethnicity, religion, gender identity, sexual orientation, disability and age
• Give Back: Corporate Social Responsibility program; paid parental and volunteer leave
• Sustainability: We're committed to protecting the environment essential to tourism's future

About Discova

As a DMC with 95% local staff, we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discova’s DNA as a company, and we are committed tobeing an equitable workplace for all our employees regardless of gender identity, ethnicity, disability or sexual orientation. We welcome you to our family as you are and who you are.

Discova is a leading destination management company with over 25 years of experience across East, Southeast, and South Asia. We specialise in providing comprehensive travel solutions tailored for B2B partners, ensuring seamless experiences from start to finish.