Travel Administrator

PEC SE ASIA SDN BHD; Malacca City; On-site; MYR 58,000 - 89,000; Full time

Benefits offered by this job

Competitive compensation package

Permanent contract

Career development

International exposure

Collaborative environment

Job summary

PEC SE ASIA SDN BHD in Penang, Malaysia is seeking a Business Travel Administrator to coordinate corporate travel and provide travel support for global operations. You will manage bookings, liaise with service providers, and assist with visa and documentation requirements.

The role emphasizes strong English communication, organizational skills, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, Travel Management, or related.
• 1–3 years of travel coordination, administrative support, business operations, or similar role.
• Excellent verbal and written English communication skills for interactions with employees, management, vendors and service providers.
• Experience in corporate travel booking, travel management systems, or travel agency operations is a plus.
• Strong organizational, planning, and coordination skills with attention to detail and accuracy.
• “Fix-It” mindset with initiative, persistence and problem solving.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Ability to manage multiple priorities simultaneously in a fast-paced environment.

Responsibilities

• Coordinate end-to-end business travel arrangements including flights, accommodation and ground transport.
• Liaise with airlines, hotels and service providers to secure cost‑effective travel solutions.
• Prepare and forward detailed travel itineraries to employees and managers.
• Maintain travel records, itineraries, expenses and supporting documentation.
• Review travel documentation, visas, entry requirements and other credentials.
• Assist employees with visa applications and other travel-related administrative requirements.
• Monitor and coordinate travel insurance coverage and claims.
• Prepare travel reports and management summaries; propose policy updates as needed.

Skills

Verbal Communication

Written English

Organizational Skills

Multitasking

Attention to Detail

Microsoft Office

Travel Booking Systems

Customer Service

Education

Bachelor's Degree in Business Administration

Tools

Microsoft Office

Outlook

Excel

PowerPoint

Job description

We are looking for a Business Travel Administrator to join us in coordinating corporate travel arrangements and providing travel support for our global business operations. The role is based at our site in Penang, Malaysia.

Business Travel Administrator

We are seeking a Business Travel Administrator to coordinate corporate travel arrangements and provide related travel support at our Penang, Malaysia site. The role manages travel bookings, liaises with travel service providers, supports employees with travel-related requirements, and assists with related tasks as required.

Serve as the primary point of contact for employees and management regarding global business travel requests.

Manage travel-related issues, amendments, cancellations, travel insurance claims and inquiries.

Coordinate end-to-end business travel arrangements, including flights, accommodation and ground transportation.

Prepare and forward the detailed travel itineraries to the respective employee and manager.

Liaise with airlines, hotels and service providers to secure cost-effective, efficient, and suitable travel solutions.

Negotiate and maintain preferred corporate rates directly with hotels in frequently visited locations

Ensure all travel bookings comply with company travel policies, approval workflows and budget requirements.

Maintain accurate and up-to-date records of travel bookings, itineraries, expenses, and supporting documentation.

Review and verify travel documentation requirements, including passports, visas, entry requirements, and other relevant travel credentials before confirming bookings.

Assist employees with visa applications and other travel-related administrative requirements.

Monitor and coordinate travel insurance coverage, ensuring compliance with company policies and destination requirements.

Prepare travel reports, management summaries, and administrative documentation as required.

Propose and recommend travel policy updates where beneficial for the Company.

Act as a key liaison between employees, stakeholders, and vendors to ensure timely and effective business travel.

Your Qualifications

Bachelor's Degree in Business Administration, Hospitality Management, Travel Management, or a related.

1 to 3 years of experience in travel coordination, administrative support, business operations, or similar role.

Excellent verbal and written English communication skills, with the ability to effectively interact with employees, management, vendors, and service providers.

Experience in corporate travel booking, travel management systems, or travel agency operations is a plus.

Strong organizational, planning, and coordination skills with exceptional attention to detail and accuracy.

"Fix-It" mindset, showing initiative, persistence, problem-solving ability, with a strong focus on results.

Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Strong customer service orientation with the ability to respond to urgent requests.

Ability to manage multiple priorities simultaneously while meeting deadlines in a fast-paced environment.

Our offer

A competitive compensation package aligned with market standards, reflective of your contributions.

A permanent employment contract, providing long-term career security and stability.

Opportunities for professional growth and career development within a dynamic, international organization.

A collaborative and supportive work environment that values innovation, improvement, and customer satisfaction.

Exposure to international operations and work with diverse teams, stakeholders, and service providers.

The opportunity to make a meaningful impact by supporting business with operational excellence worldwide.